As members of the Carleton University community, we all have concern for the well being of our students. This guide outlines how to recognize when a student is in distress and how to respond effectively to a student who approaches you looking for help.

Supporting Students in Distress

Carleton University has developed a Supporting Students in Distress folder for all Staff and Faculty to help them learn to recognize, respond to and refer a student who is in distress. Learn about the different levels of distress and what to do if you find yourself in an emergency situation. For easy access, the Office of Student Affairs has assembled a quick guide for Supporting Students From a Distance (51KB, PDF)

More Feet on the Ground

More Feet on the Ground was developed specifically for peer educators, residence fellows and teaching assistants as a tool to teach how to recognize, respond to and refer peers who are struggling with mental health challenges. The modules provide information and stories of lived experience that are specific to postsecondary students. More Feet on the Ground contains several modules that can be completed with flexibility, a brief online learning assessment, references to local resources, and a certificate upon completion.

Once you’re in the site, you’ll need to register in order to complete the quizzes.

Register for More Feet on the Ground

Support for Faculty and Staff

Personal problems can affect the lives of employees both at home and at work. The Employee and Family Assistance Program (EFAP), provided by Carleton University, is a free comprehensive program that helps employees and their families resolve personal problems that may adversely impact their work performance, conduct, health and well-being.

Learn more about mental health support for faculty and staff.

Care Report

You aren’t alone and you don’t need to have all the answers!

If you are unsure what to do, you can also fill out a Care Report to notify the Office of Student Affairs.

Submit a Care Report