Notice

If you notice any of these signs or changes, the next step is to let your friend know that you are there for them and would like to support them. Try to find a time when your friend is available and comfortable, and be sure to find a private location.

Try to give your friend tangible examples, and if observing general personal changes, be gentle and explain why you are concerned. For example

I’ve noticed you have been quiet when we hang out, is everything okay?

When you said _____, I thought that didn’t sound like you and I’m concerned.

I’ve noticed you haven’t been coming to the Caf lately and I am concerned because you usually love our group dinners.

Listen

Validate what your friend is going through. It is also okay for you to be involved– probe your friend and show them that you are interested by asking questions. Ask them things like…

What else?

I cannot imagine what you are going through, but I am here for you.

It sounds like you are frustrated with _____________, is that right?

Reassure

Comfort and support them.

Thank you for telling me.

I’m sorry you’re going through this. This sounds really tough.

You are not alone – many people experience these same problems. We can figure out how you are going to get through this.

Next- Step 3: Refer →