{"id":164,"date":"2021-06-03T10:21:04","date_gmt":"2021-06-03T14:21:04","guid":{"rendered":"https:\/\/carleton.ca\/zoom\/?page_id=164"},"modified":"2023-10-31T09:24:53","modified_gmt":"2023-10-31T13:24:53","slug":"taking-attendance-for-a-zoom-meeting","status":"publish","type":"page","link":"https:\/\/carleton.ca\/zoom\/taking-attendance-for-a-zoom-meeting\/","title":{"rendered":"Taking Attendance for a Zoom Meeting"},"content":{"rendered":"

<\/p>\n\n\n\n\n
\n

Taking Attendance for a Zoom Meeting (via zoom.us)<\/h3>\n<\/td>\n<\/tr>\n

If your Zoom session is set to \u201cRecurring\u2014No Fixed Time,\u201d the Brightspace Zoom tool will not create a link to the Attendance report for the meeting. In order to retrieve the Attendance statistics for a Zoom meeting without going through Brightspace:<\/p>\n
    \n
  1. Sign into your Zoom account at https:\/\/zoom.us<\/a>. (If you are already signed in, click on \u201cMy Account\u201d at the top right-hand corner of the Zoom website.)<\/li>\n
  2. Select Reports<\/strong> from the menu at the far-left side of the page.\"\"<\/li>\n
  3. Select the Usage<\/strong> option on the Reports page.<\/li>\n<\/ol>\n

    <\/p>\n\n\n\n
    NOTE:\u00a0<\/strong>The default view is Zoom sessions from the past 2 days. You can adjust the time frame by clicking on the \u201ccalendar\u201d icons next to the \u201cFrom\u201d and \u201cTo\u201d date fields above the list and then clicking \u201cSearch.\u201dSearch results are limited to a range of 31 days at a time. Attendance reports remain available for approximately 12 months.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    <\/p>\n

    When you click \u201cUsage,\u201d a new Usage Reports page will load displaying the data for recent meetings. Only meetings that had at least 2 participants (host included) will appear in this list.\"\"<\/p>\n

    In the Usage Reports list, the \u201cParticipants\u201d column indicates the number of users who attended that session. This number is a hyperlink; clicking on it will open a new window that displays the screen names of participants, the email address associated with the Zoom account a participant was logged into, and attendance data.<\/p>\n

    At the top-right of the pop-up window is an \u201cExport\u201d button. Clicking on \u201cExport\u201d will automatically download a .csv file containing the statistics displayed in the window. There are two types of reports that can be exported:<\/p>\n

    Default:<\/strong> This is a highly specific report which displays each time a participant joined and left a session. Participants may appear in the list several times if, for instance, they left and rejoined the meeting, participated in Breakout Rooms, and so forth.<\/p>\n

    Unique Users:<\/strong> Checking the box next to the \u201cShow unique users\u201d option at the top of the window will display only the total amount of time spent in the session and will not show any Join\/Leave data.<\/p>\n\n\n\n
    NOTE:\u00a0<\/strong>The \u201cExport with meeting data\u201d option at the top-left of the window refers to the meeting statistics that appear in the master Usage Report list (i.e., name of the meeting, Meeting ID, start and end time, etc). Toggling this option will add the meeting information to the export file.The column \u201cGuest\u201d in these reports refers to whether a participant was logged into their Carleton Zoom Pro account (not a guest). Participants who used personal accounts, alternate institution accounts, or no account will be identified as a \u201cGuest.\u201d<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n
    \n

    Generating Poll Reports for a Zoom Meeting (via Zoom.us)<\/h3>\n<\/td>\n<\/tr>\n

    If your Zoom session is set to \u201cRecurring\u2014No Fixed Time,\u201d the Brightspace Zoom tool will not generate a Poll Report for the meeting automatically. In order to retrieve the participation data for a Zoom meeting without going through Brightspace:<\/p>\n
      \n
    1. Sign into your Zoom account at https:\/\/zoom.us<\/a>. (If you are already signed in, click on \u201cMy Account\u201d at the top right-hand corner of the Zoom website.)<\/li>\n
    2. Select Reports<\/strong> from the menu at the far-left side of the page.<\/li>\n
    3. Select the Meeting<\/strong> option on the Reports page.<\/li>\n
    4. Toggle the Report Type to Poll Report<\/strong>.<\/li>\n
    5. Click the Search<\/strong> button to populate the list.<\/li>\n<\/ol>\n

      When you click the \u201cSearch\u201d button, a list of recent meetings will populate under the \u201cMeeting Report\u201d tab, regardless of whether polls were taken in those sessions. Recurring meetings will have identical names, but you can identify specific sessions by the \u201cStart Time.\u201d<\/p>\n\n\n\n
      NOTE:\u00a0<\/strong>The default view is Zoom sessions from the past 2 days. You can adjust the time frame by clicking on the \u201ccalendar\u201d icons next to the \u201cFrom\u201d and \u201cTo\u201d date fields above the list and then clicking \u201cSearch.\u201dSearch results are limited to a range of 31 days at a time. Poll reports remain available for approximately 6 months.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      Before a poll report can be downloaded, it must be created. Click on the \u201cGenerate\u201d link next to individual sessions in the list to create the poll report for that meeting. Alternately, you can request poll reports in bulk by checking the boxes next to multiple sessions and clicking the \u201cGenerate\u201d button that appears at the top of the list.<\/p>\n\n\n\n
      NOTE:\u00a0<\/strong>If a meeting has a greyed out \u201cDownload\u201d message that cannot be clicked, it means that no polls were taken during that meeting. As such, no poll report can be generated.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      Once you click \u201cGenerate,\u201d you will be brought to the \u201cReport Queue\u201d tab. After the poll reports have finished processing, a \u201cDownload\u201d link will appear next to each session. Clicking on the link will download the poll report for that meeting in .csv format.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      Zoom Support<\/h2>\n

      Carleton Zoom Support Contact Information<\/h4>\n

      \"\"<\/strong>Visit theTLS Support Portal<\/a><\/b><\/p>\n

      Hours of Operation:\u00a0<\/strong> 8:30 am \u2013 4:30 pm, Monday-Friday (excluding university holidays).<\/p>\n\n

      Student Technical Support<\/h4>\n

      \"\"<\/strong>Student support for educational technology applications is provided by the ITS service desk<\/a>. Student-specific Zoom resources can also be found on the Carleton Online website<\/a>.<\/p>\n\n

      Zoom’s Official Support Site<\/h4>\n

      \"\"<\/strong>Visit support.zoom.com<\/a><\/strong> for instructions, video tutorials, FAQs, and more. For quick support from Zoom’s technical experts, submit a support request<\/a><\/strong>.<\/p>\n

      Phone:<\/strong> +1.888.799.9666<\/a> ext. 2.<\/p>\n

      Chat:<\/strong> Go to zoom.com<\/a> and click the Chat <\/em>icon \"\" in the lower-right corner to chat with Zoom’s virtual assistant.<\/p>\n\n","protected":false},"excerpt":{"rendered":"

      Taking Attendance for a Zoom Meeting (via zoom.us) If your Zoom session is set to \u201cRecurring\u2014No Fixed Time,\u201d the Brightspace Zoom tool will not create a link to the Attendance report for the meeting. In order to retrieve the Attendance statistics for a Zoom meeting without going through Brightspace: Sign into your Zoom account at […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"\nTaking Attendance for a Zoom Meeting - 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