{"id":242,"date":"2021-08-26T12:33:42","date_gmt":"2021-08-26T16:33:42","guid":{"rendered":"https:\/\/carleton.ca\/zoom\/?page_id=242"},"modified":"2023-10-31T09:03:27","modified_gmt":"2023-10-31T13:03:27","slug":"carletons-enterprise-zoom-license-and-sso-sign-on","status":"publish","type":"page","link":"https:\/\/carleton.ca\/zoom\/carletons-enterprise-zoom-license-and-sso-sign-on\/","title":{"rendered":"Carleton&#8217;s Enterprise Zoom License and Single Sign On (SSO)"},"content":{"rendered":"<p>As of summer 2021, Carleton University has adopted an enterprise-wide license for Zoom. The enterprise license allows the university to standardize Zoom settings and features for all users for a consistent user experience. The university has implemented Single Sign On (SSO) to allow for enhanced privacy and security for all licensed Zoom users at Carleton. SSO means that Carleton users can securely sign into Zoom using your <a href=\"https:\/\/carleton.ca\/its\/all-services\/accounts-and-passwords\/https:\/\/carleton.ca\/its\/all-services\/accounts-and-passwords\/\">MyCarleton1 credentials<\/a>.\u00a0MyCarleton1 credentials are the networking accounts managed by <a href=\"https:\/\/carleton.ca\/its\/\">Information Technology Service (ITS)<\/a> and are the same credentials you use to login to Outlook and Carleton Central. Enabling single sign on also means that Zoom is now fully integrated in Brightspace learning management system and other systems on campus, such as Kaltura Mediaspace.<\/p>\n<h2>Benefits of an Enterprise License and Single Sign On<\/h2>\n<p>There are many benefits to having a Single Sign On (SSO) enterprise system, including:<\/p>\n<ul>\n<li>Single-login access to all of Carleton&#8217;s supported web applications, including Kaltura Mediaspace and Brightspace<\/li>\n<li>Secure account authentication for all Carleton students, faculty, and staff for enhanced privacy and security for Zoom<\/li>\n<li>Seamless access to Zoom meetings through Brightspace, the Zoom web portal, and the Zoom desktop app<\/li>\n<li>Automatic uploading of Zoom recordings to Kaltura Mediaspace when recording to the cloud<\/li>\n<\/ul>\n<h2>Types of Zoom Accounts<\/h2>\n<p>Under the Carleton Zoom license, every user that signs into Zoom using the <a href=\"https:\/\/carleton-ca.zoom.us\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"1\">SSO<\/a> with their <a href=\"https:\/\/carleton.ca\/mycarletonone\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"2\">MC1 credentials<\/a> will be given access to a full Zoom account, which can support up to 300 concurrent participants with no time limit. Your MC1 credentials are the login and password you use to access the Carleton network, Brightspace, and other Carleton web applications. For assistance with your MC1 credentials, please contact the <a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"3\">ITS Service Desk<\/a>.<\/p>\n<h2>Sign in to Zoom with SSO<\/h2>\n<p>Signing in to the Carleton network with single sign on (SSO) allows you to verify your\u00a0 MC1 credentials before accessing any of Carleton&#8217;s supported web applications, including Zoom and Brightspace. We recommend signing in with Zoom SSO at all times to ensure account security.<\/p>\n<p>You can sign in to Zoom with SSO through the <a href=\"https:\/\/carleton-ca.zoom.us\/\">Carleton SSO Login Portal<\/a>, the Zoom desktop app, <a href=\"https:\/\/zoom.us\/signin\">zoom.us\/signin<\/a>, or through your Brightspace course. For instructions, see the <a href=\"https:\/\/carleton.ca\/zoom\/signing-in-to-zoom-at-carleton-with-single-sign-on-sso\/\">Signing in to Zoom at Carleton with SSO<\/a> page. If you are already signed in to the Carleton Network through another Carleton web application, such as Brightspace or Outlook, you will not be prompted to enter your MC1 credentials when signing in to Zoom with SSO.<\/p>\n<p>See the helpful links below for sign in options:<\/p>\n<ul>\n<li><a href=\"https:\/\/carleton.ca\/zoom\/signing-in-to-zoom-at-carleton-with-single-sign-on-sso\/#sect1\">How to sign in to Zoom through the Carleton SSO Login Portal<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/zoom\/signing-in-to-zoom-at-carleton-with-single-sign-on-sso\/#sect2\">How to sign in to Zoom through the Zoom Desktop App<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/zoom\/signing-in-to-zoom-at-carleton-with-single-sign-on-sso\/#sect3\">How to sign in through zoom.us<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/zoom\/signing-in-to-zoom-at-carleton-with-single-sign-on-sso\/#sect4\">How to sign in to Zoom through Brightspace<\/a><\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-310\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/SSO-sign-in-2.png\" alt=\"SSO icon on the Zoom login page\" width=\"493\" height=\"199\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/SSO-sign-in-2.png 772w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/SSO-sign-in-2-240x97.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/SSO-sign-in-2-400x162.png 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/SSO-sign-in-2-160x65.png 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/SSO-sign-in-2-768x310.png 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/SSO-sign-in-2-360x145.png 360w\" sizes=\"(max-width: 493px) 100vw, 493px\" \/><\/p>\n<h2>Zoom License and SSO FAQ<\/h2>\n<section class=\"content-wrapper content-wrapper--shortcode\">\n\t\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-can-i-share-a-zoom-account-with-another-user\" aria-expanded=\"false\" aria-controls=\"slideme-can-i-share-a-zoom-account-with-another-user\" class=\"slideme__heading slideme__trigger\">Can I share a Zoom Account with another user?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-can-i-share-a-zoom-account-with-another-user\" aria-hidden=\"true\">\n\t\t\t<p>Shared Zoom accounts are not permitted under the terms of use for Carleton&#8217;s license. Keeping your account private to you helps ensure the security of your Zoom account and the MC1 credentials you use to login. If you need to share access to a Zoom meeting, use the scheduling privileges and alternative host functions to work collaboratively within Zoom. If you need assistance using the scheduling privileges and alternative host features, contact TLS via the <a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\">TLS Support Portal.<\/a><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-can-i-do-if-i-dont-want-my-account-to-be-part-of-sso\" aria-expanded=\"false\" aria-controls=\"slideme-what-can-i-do-if-i-dont-want-my-account-to-be-part-of-sso\" class=\"slideme__heading slideme__trigger\">What can I do if I don&#8217;t want my account to be part of SSO?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-can-i-do-if-i-dont-want-my-account-to-be-part-of-sso\" aria-hidden=\"true\">\n\t\t\t<p>All accounts associated with a cmail or cunet email address are a part of the Carleton University Zoom account and cannot be disassociated. You may choose to open you own account with Zoom directly using another email address (including your @carleton.ca email address), however these accounts will be at your own expense and will not integrate with <a href=\"https:\/\/carleton.ca\/brightspace\/\">Brightspace<\/a> and <a href=\"https:\/\/mediaspace.carleton.ca\/\">Kaltura Mediaspace<\/a>.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n<\/section>\n\n<p><\/p>\n<h2>Zoom Support<\/h2>\n<h4>Carleton Zoom Support Contact Information<\/h4>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-477 alignright\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png\" alt=\"\" width=\"75\" height=\"85\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png 260w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-240x271.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-160x181.png 160w\" sizes=\"(max-width: 75px) 100vw, 75px\" \/><\/strong>Visit the<b><a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\/group\/107\">TLS Support Portal<\/a><\/b><\/p>\n<p><strong>Hours of Operation:\u00a0<\/strong> 8:30 am \u2013 4:30 pm, Monday-Friday (excluding university holidays).<\/p>\n\n<h4>Student Technical Support<\/h4>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-477 alignright\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png\" alt=\"\" width=\"75\" height=\"85\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png 260w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-240x271.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-160x181.png 160w\" sizes=\"(max-width: 75px) 100vw, 75px\" \/><\/strong>Student support for educational technology applications is provided by the <a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">ITS service desk<\/a>. Student-specific Zoom resources can also be found on the <a href=\"https:\/\/carleton.ca\/online\/online-learning-resources\/zoom-for-students-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">Carleton Online website<\/a>.<\/p>\n\n<h4>Zoom&#8217;s Official Support Site<\/h4>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"alignright wp-image-2890\" src=\"https:\/\/carleton.ca\/brightspace\/instructors\/wp-content\/uploads\/zoom-icon2-240x209.png\" alt=\"\" width=\"101\" height=\"88\" \/><\/strong>Visit <strong><a href=\"http:\/\/support.zoom.com\">support.zoom.com<\/a><\/strong> for instructions, video tutorials, FAQs, and more. For quick support from Zoom&#8217;s technical experts,<strong> <a href=\"https:\/\/support.zoom.com\/hc\/en-us\/requests\/new\">submit a support request<\/a><\/strong>.<\/p>\n<p><strong>Phone:<\/strong> <a href=\"tel:18887999666\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"2\">+1.888.799.9666<\/a> ext. 2.<\/p>\n<p><strong>Chat:<\/strong> Go to <a href=\"https:\/\/zoom.com\/\">zoom.com<\/a> and click the <em>Chat <\/em>icon <img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-567\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-04-07-at-11.43.09-AM.png\" alt=\"\" width=\"23\" height=\"22\" \/> in the lower-right corner to chat with Zoom&#8217;s virtual assistant.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>As of summer 2021, Carleton University has adopted an enterprise-wide license for Zoom. The enterprise license allows the university to standardize Zoom settings and features for all users for a consistent user experience. The university has implemented Single Sign On (SSO) to allow for enhanced privacy and security for all licensed Zoom users at Carleton. [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Carleton&#039;s Enterprise Zoom License and Single Sign On (SSO) - Zoom At Carleton<\/title>\n<meta name=\"description\" content=\"As of summer 2021, Carleton University has adopted an enterprise-wide license for Zoom. 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