{"id":55,"date":"2021-05-20T08:59:36","date_gmt":"2021-05-20T12:59:36","guid":{"rendered":"https:\/\/carleton.ca\/zoom\/?page_id=55"},"modified":"2023-10-31T08:53:14","modified_gmt":"2023-10-31T12:53:14","slug":"getting-started-with-zoom","status":"publish","type":"page","link":"https:\/\/carleton.ca\/zoom\/getting-started-with-zoom\/","title":{"rendered":"Getting Started with Zoom"},"content":{"rendered":"<p>Zoom is a cloud-based web-conferencing tool that allows you to host and record online meetings. Carleton University has an enterprise license with Zoom accounts available for teaching and learning purposes.\u00a0 Zoom can be used to host synchronous class sessions, office hours, group work sessions, webinars, departmental meetings and to create screen recordings.<\/p>\n<h2>Zoom Licenses<\/h2>\n<p>All instructors, staff, and students at Carleton have access to a Zoom license through their MyCarleton 1 credentials. You can access a Zoom license either by adding <a href=\"https:\/\/carleton.ca\/brightspace\/instructors\/zoom\/\">Zoom into a Brightspace course<\/a> or by a logging directly into the Zoom website using your MC1 credentials\/SSO login.<\/p>\n<p>For instructors and teaching assistants, the email address associated with your licensed Zoom account should match that associated with your Brightspace account (either: &#102;&#x69;&#x72;s&#116;&#x6e;a&#109;&#x65;&#x6c;a&#115;&#x74;n&#97;&#x6d;&#x65;&#64;&#99;&#x75;n&#101;&#x74;&#x2e;&#99;&#97;&#x72;l&#101;&#x74;&#x6f;&#110;&#x2e;&#x63;a\u00a0o&#114;\u00a0&#x66;i&#114;&#x73;t&#x6e;&#x61;&#109;&#x65;l&#97;&#x73;t&#x6e;&#x61;&#109;&#x65;&#64;&#99;&#x6d;&#97;&#x69;l&#46;&#x63;a&#114;&#x6c;&#101;&#x74;o&#110;&#x2e;c&#x61;). For members of staff, the email address associated with your licensed Zoom account should be &#x79;&#111;u&#x72;\u00a0f&#x69;&#x72;&#115;t&#x6e;&#x61;&#109;e&#x6c;&#x61;&#115;t&#x6e;&#97;&#109;e&#x40;&#99;u&#x6e;&#x65;&#116;&#46;&#x63;&#x61;&#114;l&#x65;&#x74;&#111;n&#x2e;&#x63;&#97;\u00a0address.<\/p>\n<p>To check which email is associated with your Zoom account, visit the <a href=\"https:\/\/edc.carleton.ca\/email\/\">Carleton Email Confirmation Webpage<\/a>\u00a0and enter your MyCarleton One (MC1) account information (your\u00a0<a href=\"https:\/\/carleton.ca\/mycarletonone\/\">MC1 credentials<\/a> are the login and password you use to access the Carleton network, Brightspace, and other Carleton web applications.)<\/p>\n<p>More information about the Zoom website and app are listed below:<\/p>\n<ul>\n<li><a href=\"https:\/\/zoom.us\/signin\">Signing in to zoom.us<\/a><\/li>\n<li><a href=\"https:\/\/zoom.us\/download\">Downloading the Zoom desktop app<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/zoom\/account-provisioning\/\">Zoom Account Provisioning<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/zoom\/ta-zoom-pro-license-provisioning\/\">TA Zoom License Provisioning<\/a><\/li>\n<li><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/categories\/200101697\">Reviewing the Zoom Help Center&#8217;s Getting Started Resources<\/a><\/li>\n<\/ul>\n<p>If you have any questions or need support with your Zoom account, please submit a ticket to the <a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\">TLS Support Portal<\/a>.<\/p>\n<h2><strong>Zoom Training and Workshops<\/strong><\/h2>\n<p>Sign up for a \u00a0<a href=\"https:\/\/carleton.ca\/tls\/events-and-programs\/events\/\">TLS Zoom workshop<\/a> or visit the\u00a0<a href=\"https:\/\/mediaspace.carleton.ca\/category\/Carleton+University+Galleries%3ETeaching+and+Learning+Services%3ETeaching+and+Learning+Services+Channel\/165734611\">TLS Media Channel<\/a> for previously recorded workshop sessions. Zoom also hosts daily interactive <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360029527911-Live-training-webinars\">live training webinars<\/a> that are free to attend, or you can <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/217214286-Watch-Recorded-Training-Sessions\">watch recorded Zoom training sessions<\/a>. If you&#8217;d like a consultation about how to use Zoom in your class for your teaching sessions, complete the <a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\/create\/346\">Course Consultation Request Form<\/a>.<\/p>\n<h2><strong>Installing and Setting up Zoom<\/strong><\/h2>\n<div class=\"columns\"><div class=\"columns__two\"><p><strong>Text Instructions:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362193-Joining-a-Meeting\"><strong>Downloading the Zoom Desktop App<\/strong><\/a><\/li>\n<li><strong><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360032812931-Starting-the-Zoom-desktop-client\">Launching the Zoom Desktop App<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362593-Launching-Zoom-from-a-web-browser\">Launching Zoom from a Web Browser<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/carleton.ca\/brightspace\/instructors\/setting-up-zoom-in-brightspace\">Setting up Zoom Meetings in Brightspace<\/a><\/strong><\/li>\n<\/ul><\/div><div class=\"columns__two\"><p><strong>Video Tutorials:<\/strong><\/p>\n<ul>\n<li><strong><a href=\"http:\/\/www.kaltura.com\/tiny\/q5a6w\" target=\"_blank\" rel=\"noopener noreferrer\">Downloading and Installing Zoom On a PC<\/a><\/strong><\/li>\n<li><strong><a href=\"http:\/\/www.kaltura.com\/tiny\/qu01w\" target=\"_blank\" rel=\"noopener noreferrer\">Downloading and Installing Zoom On a Mac<\/a><\/strong><\/li>\n<li><strong><a href=\"http:\/\/www.kaltura.com\/tiny\/yrnn9\" target=\"_blank\" rel=\"noopener noreferrer\">Launching and Signing into Zoom<\/a><\/strong><\/li>\n<li><strong><a href=\"http:\/\/www.kaltura.com\/tiny\/r513o\" target=\"_blank\" rel=\"noopener noreferrer\">Navigating the Zoom Application<\/a><\/strong><\/li>\n<\/ul><\/div><\/div><\/p>\n<section class=\"content-wrapper content-wrapper--shortcode\">\n\t<div class=\"cards-wrapper\">\n\t\t<div class=\"u-post-reload\">\n\n\t\t\t<div class=\"card card--videos-list equalheight\">\n<a href=\"https:\/\/www.youtube.com\/watch?v=4CtzOslMRs8&#038;list=PLKpRxBfeD1kGl3UM5cE6oOOFf67mZN0fg&#038;index=10\" class=\"card__link ccms__fancybox\" data-caption=\"Zoom Virtual Backgrounds and Video Filters\" data-link=\"https:\/\/carleton.ca\/zoom\/cu-videos\/zoom-virtual-backgrounds-and-video-filters\/\">\n\n\t<div class=\"card__video-thumb equalimages\">\n\n\t\t<svg viewBox=\"0 0 100 100\" class=\"card__video-button\">\n\t\t\t<use xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"#video-player\"><\/use>\n\t\t\t<title>Watch video: Zoom Virtual Backgrounds and Video Filters<\/title>\n\t\t\t<desc>Video play icon<\/desc>\n\t\t<\/svg>\n\n\t\t<img width=\"360\" height=\"203\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-virtual-backgrounds-and-vid-360x203.jpg\" class=\"card__image card__image--video wp-post-image\" alt=\"Thumbnail for: Zoom Virtual Backgrounds and Video Filters\" decoding=\"async\" title=\"Watch Video: Zoom Virtual Backgrounds and Video Filters\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-virtual-backgrounds-and-vid-360x203.jpg 360w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-virtual-backgrounds-and-vid-240x135.jpg 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-virtual-backgrounds-and-vid-400x225.jpg 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-virtual-backgrounds-and-vid-160x90.jpg 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-virtual-backgrounds-and-vid-768x432.jpg 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-virtual-backgrounds-and-vid.jpg 1280w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/>\n\t<\/div>\n\n\t<h3 class=\"card__heading u-hide-in-toc\">Zoom Virtual Backgrounds and Video Filters<\/h3>\n<\/a>\n<\/div>\n<div class=\"card card--videos-list equalheight\">\n<a href=\"https:\/\/www.youtube.com\/watch?v=Dcd6nNmtGo0&#038;list=PLKpRxBfeD1kGl3UM5cE6oOOFf67mZN0fg&#038;index=8\" class=\"card__link ccms__fancybox\" data-caption=\"Basic In-Meeting Navigation\" data-link=\"https:\/\/carleton.ca\/zoom\/cu-videos\/basic-in-meeting-navigation\/\">\n\n\t<div class=\"card__video-thumb equalimages\">\n\n\t\t<svg viewBox=\"0 0 100 100\" class=\"card__video-button\">\n\t\t\t<use xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"#video-player\"><\/use>\n\t\t\t<title>Watch video: Basic In-Meeting Navigation<\/title>\n\t\t\t<desc>Video play icon<\/desc>\n\t\t<\/svg>\n\n\t\t<img width=\"360\" height=\"203\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/basic-in-meeting-navigation-360x203.jpg\" class=\"card__image card__image--video wp-post-image\" alt=\"Thumbnail for: Basic In-Meeting Navigation\" decoding=\"async\" title=\"Watch Video: Basic In-Meeting Navigation\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/basic-in-meeting-navigation-360x203.jpg 360w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/basic-in-meeting-navigation-240x135.jpg 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/basic-in-meeting-navigation-400x225.jpg 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/basic-in-meeting-navigation-160x90.jpg 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/basic-in-meeting-navigation-768x432.jpg 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/basic-in-meeting-navigation.jpg 1280w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/>\n\t<\/div>\n\n\t<h3 class=\"card__heading u-hide-in-toc\">Basic In-Meeting Navigation<\/h3>\n<\/a>\n<\/div>\n<div class=\"card card--videos-list equalheight\">\n<a href=\"https:\/\/www.youtube.com\/watch?v=C4sptqFb0Bk&#038;list=PLKpRxBfeD1kGl3UM5cE6oOOFf67mZN0fg&#038;index=12\" class=\"card__link ccms__fancybox\" data-caption=\"Share Your Screen, Video, or Audio\" data-link=\"https:\/\/carleton.ca\/zoom\/cu-videos\/share-your-screen-video-or-audio\/\">\n\n\t<div class=\"card__video-thumb equalimages\">\n\n\t\t<svg viewBox=\"0 0 100 100\" class=\"card__video-button\">\n\t\t\t<use xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"#video-player\"><\/use>\n\t\t\t<title>Watch video: Share Your Screen, Video, or Audio<\/title>\n\t\t\t<desc>Video play icon<\/desc>\n\t\t<\/svg>\n\n\t\t<img width=\"360\" height=\"203\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/share-your-screen-video-or-audio-360x203.jpg\" class=\"card__image card__image--video wp-post-image\" alt=\"Thumbnail for: Share Your Screen, Video, or Audio\" decoding=\"async\" title=\"Watch Video: Share Your Screen, Video, or Audio\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/share-your-screen-video-or-audio-360x203.jpg 360w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/share-your-screen-video-or-audio-240x135.jpg 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/share-your-screen-video-or-audio-400x225.jpg 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/share-your-screen-video-or-audio-160x90.jpg 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/share-your-screen-video-or-audio-768x432.jpg 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/share-your-screen-video-or-audio.jpg 1280w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/>\n\t<\/div>\n\n\t<h3 class=\"card__heading u-hide-in-toc\">Share Your Screen, Video, or Audio<\/h3>\n<\/a>\n<\/div>\n<div class=\"card card--videos-list equalheight\">\n<a href=\"https:\/\/www.youtube.com\/watch?v=zGBRmCLlXVU&#038;list=PLKpRxBfeD1kGl3UM5cE6oOOFf67mZN0fg&#038;index=14\" class=\"card__link ccms__fancybox\" data-caption=\"Zoom Meeting Layouts and Views\" data-link=\"https:\/\/carleton.ca\/zoom\/cu-videos\/zoom-meeting-layouts-and-views\/\">\n\n\t<div class=\"card__video-thumb equalimages\">\n\n\t\t<svg viewBox=\"0 0 100 100\" class=\"card__video-button\">\n\t\t\t<use xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"#video-player\"><\/use>\n\t\t\t<title>Watch video: Zoom Meeting Layouts and Views<\/title>\n\t\t\t<desc>Video play icon<\/desc>\n\t\t<\/svg>\n\n\t\t<img width=\"360\" height=\"203\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-meeting-layouts-and-views-360x203.jpg\" class=\"card__image card__image--video wp-post-image\" alt=\"Thumbnail for: Zoom Meeting Layouts and Views\" decoding=\"async\" title=\"Watch Video: Zoom Meeting Layouts and Views\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-meeting-layouts-and-views-360x203.jpg 360w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-meeting-layouts-and-views-240x135.jpg 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-meeting-layouts-and-views-400x225.jpg 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-meeting-layouts-and-views-160x90.jpg 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-meeting-layouts-and-views-768x432.jpg 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-meeting-layouts-and-views.jpg 1280w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/>\n\t<\/div>\n\n\t<h3 class=\"card__heading u-hide-in-toc\">Zoom Meeting Layouts and Views<\/h3>\n<\/a>\n<\/div>\n<div class=\"card card--videos-list equalheight\">\n<a href=\"https:\/\/www.youtube.com\/watch?v=Cbw1UhvSQRU&#038;list=PLKpRxBfeD1kGl3UM5cE6oOOFf67mZN0fg&#038;index=15\" class=\"card__link ccms__fancybox\" data-caption=\"Schedule a Meeting from the Web or Desktop\" data-link=\"https:\/\/carleton.ca\/zoom\/cu-videos\/schedule-a-meeting-from-the-web-or-desktop\/\">\n\n\t<div class=\"card__video-thumb equalimages\">\n\n\t\t<svg viewBox=\"0 0 100 100\" class=\"card__video-button\">\n\t\t\t<use xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"#video-player\"><\/use>\n\t\t\t<title>Watch video: Schedule a Meeting from the Web or Desktop<\/title>\n\t\t\t<desc>Video play icon<\/desc>\n\t\t<\/svg>\n\n\t\t<img width=\"360\" height=\"203\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/schedule-a-meeting-from-the-web-360x203.jpg\" class=\"card__image card__image--video wp-post-image\" alt=\"Thumbnail for: Schedule a Meeting from the Web or Desktop\" decoding=\"async\" title=\"Watch Video: Schedule a Meeting from the Web or Desktop\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/schedule-a-meeting-from-the-web-360x203.jpg 360w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/schedule-a-meeting-from-the-web-240x135.jpg 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/schedule-a-meeting-from-the-web-400x225.jpg 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/schedule-a-meeting-from-the-web-160x90.jpg 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/schedule-a-meeting-from-the-web-768x432.jpg 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/schedule-a-meeting-from-the-web.jpg 1280w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/>\n\t<\/div>\n\n\t<h3 class=\"card__heading u-hide-in-toc\">Schedule a Meeting from the Web or Desktop<\/h3>\n<\/a>\n<\/div>\n<div class=\"card card--videos-list equalheight\">\n<a href=\"https:\/\/www.youtube.com\/watch?v=dgs9mjnycaE&#038;list=PLKpRxBfeD1kGl3UM5cE6oOOFf67mZN0fg&#038;index=19\" class=\"card__link ccms__fancybox\" data-caption=\"Zoom Security Basics\" data-link=\"https:\/\/carleton.ca\/zoom\/cu-videos\/zoom-security-basics\/\">\n\n\t<div class=\"card__video-thumb equalimages\">\n\n\t\t<svg viewBox=\"0 0 100 100\" class=\"card__video-button\">\n\t\t\t<use xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"#video-player\"><\/use>\n\t\t\t<title>Watch video: Zoom Security Basics<\/title>\n\t\t\t<desc>Video play icon<\/desc>\n\t\t<\/svg>\n\n\t\t<img width=\"360\" height=\"203\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-security-basics-360x203.jpg\" class=\"card__image card__image--video wp-post-image\" alt=\"Thumbnail for: Zoom Security Basics\" decoding=\"async\" title=\"Watch Video: Zoom Security Basics\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-security-basics-360x203.jpg 360w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-security-basics-240x135.jpg 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-security-basics-400x225.jpg 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-security-basics-160x90.jpg 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-security-basics-768x432.jpg 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/zoom-security-basics.jpg 1280w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/>\n\t<\/div>\n\n\t<h3 class=\"card__heading u-hide-in-toc\">Zoom Security Basics<\/h3>\n<\/a>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<h3>Launching a Test Zoom Meeting<\/h3>\n<p>You can launch a <span class=\"markl1c9s94t1\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">test<\/span>\u00a0<span class=\"markno3rlx78k\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Zoom<\/span>\u00a0meeting anytime at\u00a0<a title=\"zoom.us\/test\" href=\"https:\/\/www.zoom.us\/test\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"0\"><span class=\"markno3rlx78k\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">zoom<\/span>.us\/<span class=\"markl1c9s94t1\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">test<\/span><\/a> to familiarize yourself with the Zoom interface and test your video\/audio before joining a live meeting. This will launch a meeting where you are the only participant (you can then <a title=\"invite others\" href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362183-How-Do-I-Invite-Others-To-Join-a-Meeting-\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"1\">invite others<\/a> if you want to). See <a title=\"Joining A Test Meeting\" href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/115002262083-Joining-a-Test-Meeting\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"8\">Joining A\u00a0<span class=\"markl1c9s94t1\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Test<\/span>\u00a0Meeting<\/a> for more information about using the using the\u00a0<span class=\"markno3rlx78k\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Zoom<\/span>\u00a0<span class=\"markl1c9s94t1\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Test<\/span>\u00a0Meeting feature.<\/p>\n<h2>Zoom Support<\/h2>\n<h4>Carleton Zoom Support Contact Information<\/h4>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-477 alignright\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png\" alt=\"\" width=\"75\" height=\"85\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png 260w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-240x271.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-160x181.png 160w\" sizes=\"(max-width: 75px) 100vw, 75px\" \/><\/strong>Visit the<b><a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\/group\/107\">TLS Support Portal<\/a><\/b><\/p>\n<p><strong>Hours of Operation:\u00a0<\/strong> 8:30 am \u2013 4:30 pm, Monday-Friday (excluding university holidays).<\/p>\n\n<h4>Student Technical Support<\/h4>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-477 alignright\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png\" alt=\"\" width=\"75\" height=\"85\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png 260w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-240x271.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-160x181.png 160w\" sizes=\"(max-width: 75px) 100vw, 75px\" \/><\/strong>Student support for educational technology applications is provided by the <a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">ITS service desk<\/a>. Student-specific Zoom resources can also be found on the <a href=\"https:\/\/carleton.ca\/online\/online-learning-resources\/zoom-for-students-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">Carleton Online website<\/a>.<\/p>\n\n<h4>Zoom&#8217;s Official Support Site<\/h4>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"alignright wp-image-2890\" src=\"https:\/\/carleton.ca\/brightspace\/instructors\/wp-content\/uploads\/zoom-icon2-240x209.png\" alt=\"\" width=\"101\" height=\"88\" \/><\/strong>Visit <strong><a href=\"http:\/\/support.zoom.com\">support.zoom.com<\/a><\/strong> for instructions, video tutorials, FAQs, and more. For quick support from Zoom&#8217;s technical experts,<strong> <a href=\"https:\/\/support.zoom.com\/hc\/en-us\/requests\/new\">submit a support request<\/a><\/strong>.<\/p>\n<p><strong>Phone:<\/strong> <a href=\"tel:18887999666\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"2\">+1.888.799.9666<\/a> ext. 2.<\/p>\n<p><strong>Chat:<\/strong> Go to <a href=\"https:\/\/zoom.com\/\">zoom.com<\/a> and click the <em>Chat <\/em>icon <img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-567\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-04-07-at-11.43.09-AM.png\" alt=\"\" width=\"23\" height=\"22\" \/> in the lower-right corner to chat with Zoom&#8217;s virtual assistant.<\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zoom is a cloud-based web-conferencing tool that allows you to host and record online meetings. Carleton University has an enterprise license with Zoom accounts available for teaching and learning purposes.\u00a0 Zoom can be used to host synchronous class sessions, office hours, group work sessions, webinars, departmental meetings and to create screen recordings. Zoom Licenses All [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Getting Started with Zoom - Zoom At Carleton<\/title>\n<meta name=\"description\" content=\"Zoom is a cloud-based web-conferencing tool that allows you to host and record online meetings. 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