{"id":61,"date":"2021-05-19T22:24:04","date_gmt":"2021-05-20T02:24:04","guid":{"rendered":"https:\/\/carleton.ca\/zoom\/?page_id=61"},"modified":"2023-10-31T11:42:42","modified_gmt":"2023-10-31T15:42:42","slug":"zoom-privacy-and-security","status":"publish","type":"page","link":"https:\/\/carleton.ca\/zoom\/zoom-privacy-and-security\/","title":{"rendered":"Zoom Privacy and Security"},"content":{"rendered":"<h2>Securing a Zoom Meeting<\/h2>\n<p>We recommend securing your Zoom meetings to prevent incidents of &#8220;<a href=\"https:\/\/www.forbes.com\/sites\/kateoflahertyuk\/2020\/03\/27\/beware-zoom-users-heres-how-people-can-zoom-bomb-your-chat\/?sh=65c14d90618e\">Zoombombing<\/a>&#8221; or other unwanted interruptions. See the resources below for more information on how to secure a Zoom meeting.<\/p>\n<ul>\n<li><a href=\"https:\/\/carleton.ca\/zoom\/zoom-privacy-and-security\/#sect4\">What Zoom Security Settings do I need for my meeting?<\/a><\/li>\n<li><a href=\"https:\/\/carleton.ca\/zoom\/zoom-security-overview-2\/\">Zoom Security Overview<\/a> (PDF)<\/li>\n<li><a href=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/SchedulingASecuredZoomMeeting.pdf\">Scheduling a Secure Zoom Meeting<\/a>\u00a0(PDF)<\/li>\n<li><a href=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Securing-a-Zoom-Meeting-in-Progress.pdf\">Securing a Zoom Meeting in Progress<\/a> (PDF)<\/li>\n<li><a href=\"https:\/\/zoom.us\/docs\/doc\/Securing%20Your%20Zoom%20Meetings.pdf\">Best Practices for Securing Zoom Meetings<\/a> (PDF)<\/li>\n<\/ul>\n<p><\/p>\n<table style=\"height: 24px; width: 100%; border-collapse: collapse; border-style: solid; border-color: #dcdcdd;\" border=\"1\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 100%; background-color: #f5f5f5; height: 24px; border-style: solid; border-color: #dcdcdd;\"><strong>NOTE: To enhance security, authentication will be required by default for all Carleton Zoom meetings as of August 29th, 2022.<\/strong> For more information, see <a href=\"https:\/\/carleton.ca\/tls\/2022\/authentication-coming-to-zoom-meetings\/\">Authentication Coming to Zoom Meetings<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/p>\n<h2>Enabling Security Settings for your Zoom Meeting<\/h2>\n<p>As a meeting host, you have the option to enable the following security settings for your Zoom meeting:<\/p>\n<ul>\n<li><strong>Passcode<\/strong> &#8211; Only users who have the passcode can join the meeting.<\/li>\n<li><strong>Waiting Room<\/strong> &#8211; Only users admitted by the host can join the meeting.<\/li>\n<li><b>Require Authentication to Join<\/b>: <b>Sign in to Zoom <\/b>or <b>Carleton University Account<\/b> &#8211;<em>Carleton University Account <\/em>allows only users who have securely signed into their Carleton account to join. <em>Sign into Zoom<\/em> allows only users who have signed into <i>any<\/i> Zoom account to join.<\/li>\n<\/ul>\n<table style=\"height: 24px; width: 100%; border-collapse: collapse; border-style: solid; border-color: #dcdcdd;\" border=\"1\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 100%; background-color: #f5f5f5; height: 24px; border-style: solid; border-color: #dcdcdd;\"><strong>NOTE:\u00a0<\/strong>As of May 2<sup>nd<\/sup> 2022, all Zoom meetings scheduled and hosted by Carleton Zoom users are required to have at least 1 form of security enabled. If you do not select a security feature, Zoom will enable the\u00a0<a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/115000332726-Using-Waiting-Room\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"3\">waiting room<\/a> for your meetings by default.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/p>\n<p><strong>To enable security settings for a Zoom meeting:<\/strong><\/p>\n<ol>\n<li>Go to <a href=\"https:\/\/carleton-ca.zoom.us\/meeting\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"1\">https:\/\/carleton-ca.zoom.us\/meeting<\/a>.<\/li>\n<li>Sign in with your MyCarletonOne credentials. For instructions, see <a href=\"https:\/\/carleton.ca\/zoom\/carletons-enterprise-zoom-license-and-sso-sign-on\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"2\">Carleton\u2019s Enterprise Zoom License and Single Sign On (SSO)<\/a> support page.<\/li>\n<li>Select the name of the meeting and click <b>Edit<\/b> or click <b>Schedule a Meeting.<\/b><\/li>\n<li>Under\u00a0<em>Security<\/em>, select one or more of the following options:\n<ul>\n<li><strong>Passcode<\/strong> &#8211; Only users who have the passcode can join the meeting.<\/li>\n<li><strong>Waiting Room<\/strong> &#8211; Only users admitted by the host can join the meeting.<\/li>\n<li><b>Require Authentication to Join<\/b>: <b>Sign in to Zoom <\/b>or <b>Carleton University Account. <\/b>\n<ul>\n<li><b>Carleton University Account<\/b> allows only users who have securely signed into their Carleton account to join.<\/li>\n<li><b>Sign into Zoom <\/b>allows only users who have signed into <i>any<\/i> Zoom account to join. <img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-626 \" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/carleton-account-zoom.png\" alt=\"\" width=\"747\" height=\"322\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/carleton-account-zoom.png 1818w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/carleton-account-zoom-240x103.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/carleton-account-zoom-400x172.png 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/carleton-account-zoom-160x69.png 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/carleton-account-zoom-768x331.png 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/carleton-account-zoom-1536x662.png 1536w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/carleton-account-zoom-360x155.png 360w\" sizes=\"(max-width: 747px) 100vw, 747px\" \/><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Click <strong>Save<\/strong>.<\/li>\n<\/ol>\n<p>For more instructions, see <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/4406604615693-Requiring-authentication-to-join-a-meeting-webinar\">Requiring Authentication to Join a Meeting\/Webinar<\/a>, <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360033559832-Zoom-Meeting-and-Webinar-passcodes\">Zoom Meeting and Webinar Passcodes<\/a>, <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/115000332726-Using-Waiting-Room\">Using Waiting Room<\/a>.<\/p>\n<h2>Requiring Authentication for Zoom Meetings<\/h2>\n<p><span data-contrast=\"none\">The Required Authentication setting helps ensure that only Carleton users who have securely signed into their MyCarletonOne (MC1) account can join the Carleton host&#8217;s meeting. <\/span><\/p>\n<p><strong>Requiring authentication offers significant benefits, including:\u00a0 \u00a0<\/strong><\/p>\n<ul>\n<li data-leveltext=\"\uf0a7\" data-font=\"Wingdings\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:2160,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9642],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0a7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"3\">Allowing the pre-assignment of breakout rooms before class sessions<\/li>\n<li data-leveltext=\"\uf0a7\" data-font=\"Wingdings\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:2160,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9642],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0a7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"3\">Enabling accurate attendance logs and Zoom analytics<\/li>\n<li data-leveltext=\"\uf0a7\" data-font=\"Wingdings\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:2160,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[9642],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0a7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"3\">Protecting meeting participants from potentially abusive Zoombombings and privacy breaches<\/li>\n<\/ul>\n<p><span data-contrast=\"none\">Zoom hosts have had the option to <\/span><a href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fcarleton.ca%2Fzoom%2Fzoom-privacy-and-security%2F&amp;data=05%7C01%7CKimLoenhart%40cunet.carleton.ca%7C8aa50e79b07349d81b6f08da852e06ce%7C6ad91895de06485ebc51fce126cc8530%7C0%7C0%7C637968729965889767%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=%2F64fTJMEP3X7N%2BZ%2FH%2Fr2CFpGgvNty3Oj%2BrJhVkR8G5E%3D&amp;reserved=0\"><span data-contrast=\"none\">require authentication<\/span><\/a><span data-contrast=\"none\"> for their meeting participants since May 2, 2022. On August 29, the setting becomes enabled by default for all meetings.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:1440,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Zoom users will still be able to disable the required authentication default and\/or choose alternative security settings instead.\u00a0 In cases where external guests are invited to Carleton Zoom meetings, the host can add <\/span><a href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fsupport.zoom.us%2Fhc%2Fen-us%2Farticles%2F4406604615693-Requiring-authentication-to-join-a-meeting-webinar&amp;data=05%7C01%7CKimLoenhart%40cunet.carleton.ca%7C8aa50e79b07349d81b6f08da852e06ce%7C6ad91895de06485ebc51fce126cc8530%7C0%7C0%7C637968729966045847%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=euQmy2BAPwKwS6M1PKVruZhqv8pEtZaIjFUZUDvBChc%3D&amp;reserved=0\"><span data-contrast=\"none\">add specific non-Carleton participants to a list of exempted users<\/span><\/a><span data-contrast=\"none\"> to bypass required authentication.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:1440,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2>What security settings do I need for my meeting?<\/h2>\n<table style=\"width: 100%; border-collapse: collapse; border-style: solid; border-color: #f0f0f0;\">\n<tbody>\n<tr>\n<td style=\"width: 33.3333%; background-color: #f5f5f5; border-style: solid; border-color: #f0f0f0;\"><strong>Scenario<\/strong><\/td>\n<td style=\"width: 33.3333%; background-color: #f5f5f5; border-style: solid; border-color: #f0f0f0;\"><strong>Examples<\/strong><\/td>\n<td style=\"width: 33.3333%; background-color: #f5f5f5; border-style: solid; border-color: #f0f0f0;\"><strong>Security Options &amp; Recommendations<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\"><strong>Course-related meeting (participants have access to host\u2019s course in Brightspace) with only registered Carleton members<\/strong><\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Department meeting: instructors within one department<\/li>\n<li>Course office hours: TA with assigned students in a course<\/li>\n<li>Student group work: all Carleton students in one course<\/li>\n<li>Course lectures: instructor host, students attend<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Use a <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360033559832-Zoom-Meeting-and-Webinar-passcodes\">passcode<\/a>.<\/li>\n<li>Enable \u201c<a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360060396571-Embedding-meeting-passcode-in-invite-link\">Embed passcode in invite link for one-click join<\/a>\u201d in your <a href=\"https:\/\/carleton-ca.zoom.us\/profile\/setting\">account settings<\/a>.<\/li>\n<li>Do <strong>not<\/strong> give out the passcode.<\/li>\n<li>Only allow students to access the meeting through the Join button in the <a href=\"https:\/\/carleton.ca\/brightspace\/instructors\/zoom\/\">Zoom plugin in Brightspace<\/a>. <strong>Do<\/strong> <strong>not<\/strong> post the meeting information anywhere else.<\/li>\n<li>Enable the <a href=\"https:\/\/carleton.ca\/zoom\/zoom-privacy-and-security\/\">Carleton University Authentication<\/a> security setting. Students will be required to sign into their <a href=\"https:\/\/carleton-ca.zoom.us\/profile\">Carleton University Zoom account<\/a> before they can access the meeting.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\"><strong>Course-related meeting with registered Carleton members and external guest(s)<\/strong><\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Course lectures: instructor host, students attend, guest speaker(s)<\/li>\n<li>Small workshops: 6 or fewer participants with guest(s) external from Carleton<\/li>\n<li>Expert Panel: Carleton participant with 6 or fewer external guests (vendors, experts, employers, etc.)<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Use a <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360033559832-Zoom-Meeting-and-Webinar-passcodes\">passcode<\/a>.<\/li>\n<li>Enable \u201c<a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360060396571-Embedding-meeting-passcode-in-invite-link\">Embed passcode in invite link for one-click join<\/a>\u201d in your <a href=\"https:\/\/carleton-ca.zoom.us\/profile\/setting\">account settings<\/a>.<\/li>\n<li>Do <strong>not<\/strong> give out the passcode.<\/li>\n<li>Only allow students to access the meeting through the Join button in the <a href=\"https:\/\/carleton.ca\/brightspace\/instructors\/zoom\/\">Zoom plugin in Brightspace<\/a>. <strong>Do<\/strong> <strong>not<\/strong> post the meeting information anywhere else.<\/li>\n<li>Enable the <a href=\"https:\/\/carleton.ca\/zoom\/zoom-privacy-and-security\/\">Carleton University Authentication<\/a> security setting. Students will be required to sign into their <a href=\"https:\/\/carleton-ca.zoom.us\/profile\">Carleton University Zoom account<\/a> before they can access the meeting.<\/li>\n<li>Use the <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/4406604615693-Requiring-authentication-to-join-a-meeting-webinar\">Authentication Exemption<\/a> to admit external guest(s).<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\"><strong>One-on-one non-course related meetings<\/strong><\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Interview for enrollment\/employment<\/li>\n<li>Sales meeting with external vendor\/client<\/li>\n<li>Meetings for personal use<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Enable the <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/115000332726-Using-Waiting-Room\">waiting room<\/a>.<\/li>\n<li>Only admit the participant you invited to the meeting.<\/li>\n<li><strong>Never<\/strong> admit an unexpected participant, or a participant with a name you don\u2019t recognize.<\/li>\n<li>Optional: enable the <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/4406604615693-Requiring-authentication-to-join-a-meeting-webinar\">Authentication Requirement<\/a> security setting (Carleton University Account or Sign in to Zoom) for an additional layer of security.<\/li>\n<li>Optional: enable <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360033559832-Zoom-Meeting-and-Webinar-passcodes\">passcode<\/a> for an additional layer of security.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\"><strong>Publicly advertised meeting<\/strong><\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Expert Panel or Roundtable<\/li>\n<li>Recruiting Event<\/li>\n<li>Non-profit events<\/li>\n<li>Meeting with an admission fee<\/li>\n<li>Meetings with sensitive subject material<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Enable <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/211579443-Scheduling-a-meeting-with-registration\">registration<\/a> on your meeting.<\/li>\n<li>Consider hosting the meeting as a <a href=\"https:\/\/explore.zoom.us\/en\/products\/webinar\/\">webinar<\/a>. <a href=\"&#x6d;&#x61;&#x69;&#x6c;&#x74;&#x6f;&#x3a;&#x49;&#x4d;&#x53;&#x5f;&#x43;&#x6f;&#x6e;&#x66;&#x65;&#x72;&#x65;&#x6e;&#x63;&#x65;&#x5f;&#x53;&#x75;&#x70;&#x70;&#x6f;&#x72;&#x74;&#x40;&#x63;&#x75;&#x6e;&#x65;&#x74;&#x2e;&#x63;&#x61;&#x72;&#x6c;&#x65;&#x74;&#x6f;&#x6e;&#46;&#99;&#97;\">CUES<\/a> supports webinar events at Carleton. Webinars provide hosts the most amount of control, and the largest amount of security.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\"><strong>Small, non-course related meeting with users external from Carleton<\/strong><\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Interview for enrollment\/employment<\/li>\n<li>Thesis Defense<\/li>\n<li>Meeting with vendors<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Enable the <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/115000332726-Using-Waiting-Room\">waiting room<\/a>.<\/li>\n<li>Only admit invited participants.<\/li>\n<li>Optional: enable <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360033559832-Zoom-Meeting-and-Webinar-passcodes\">passcode<\/a> for an additional layer of security.<\/li>\n<li>Optional: Enable <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/4406604615693-Requiring-authentication-to-join-a-meeting-webinar\">the Authentication Requirement<\/a>: Sign in to Zoom. This will require participants to sign into <em>any<\/em> Zoom account before they gain access to the waiting room.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\"><strong>Carleton only non-academic large event<\/strong><\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Workshops<\/li>\n<li>Inter-department meeting<\/li>\n<li>Administrative meetings<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 33.3333%; border-style: solid; border-color: #f0f0f0;\">\n<ul>\n<li>Enable the <a href=\"https:\/\/carleton.ca\/zoom\/zoom-privacy-and-security\/\">Carleton University Account Authentication Requirement<\/a>.<\/li>\n<li>Optional: enable the <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/115000332726-Using-Waiting-Room\">waiting room<\/a> and\/or <a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/360033559832-Zoom-Meeting-and-Webinar-passcodes\">passcode<\/a> security settings for additional layers of security.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Reporting a Zoombomber or abusive user<\/h2>\n<p>For any Zoombombing or concerning behaviour in a Zoom meeting, we encourage you to notify the Carleton Zoom<br \/>\nteam at the <a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\">TLS Support Portal<\/a>.<\/p>\n<p>Depending on the abusive behaviour encountered, you may also wish to report to the following<br \/>\ngroups:<\/p>\n<ul>\n<li><strong><a href=\"https:\/\/carleton.ca\/equity\/contact\/\">Equity Services<\/a> at Carleton University:<\/strong> if you have encountered a disruptive user who has engaged in<br \/>\ndiscrimination, harassment, stalking, sexist or racist behaviour, or any other prohibited<br \/>\naction as outlined in the Human Rights Policy. This service is confidential and does not<br \/>\ncompel the individual to take any further action.<\/li>\n<li><strong>If warranted, contact the<a href=\"https:\/\/carleton.ca\/studentaffairs\/contact\/\"> Manager of Student Conduct and Harm Reduction at the Office of Student Affairs<\/a> at Carleton<\/strong><\/li>\n<\/ul>\n<h2>Top 5 Security Recommendations for Zoom<\/h2>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-62\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_one-240x240.png\" alt=\"\" width=\"24\" height=\"24\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_one-240x240.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_one-400x400.png 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_one-160x160.png 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_one-768x768.png 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_one-200x200.png 200w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_one-360x360.png 360w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_one.png 1024w\" sizes=\"(max-width: 24px) 100vw, 24px\" \/> Keep your Personal Meeting ID (PMI) private. Don&#8217;t share your ID for public events.<\/strong><\/p>\n<p>Your PMI is essentially one continuous meeting. Once people know the ID number, they can join the meeting at any time. <strong>NOTE:<\/strong> If you DO use your Personal Meeting ID, be sure to change your passcode for each session using the instructions on the Zoom help centre.<\/p>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-63\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_two-240x240.png\" alt=\"\" width=\"24\" height=\"24\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_two-240x240.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_two-400x400.png 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_two-160x160.png 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_two-768x768.png 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_two-200x200.png 200w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_two-360x360.png 360w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_two.png 1024w\" sizes=\"(max-width: 24px) 100vw, 24px\" \/> Never share your Zoom meeting links on publicly accessible forums or syllabi.<\/strong><\/p>\n<p>Instead of sharing your Zoom meeting links publicly, share the link details through Brightspace. When you share a link through Brightspace,\u00a0 only enrolled students can access the virtual classroom. <strong>Note:<\/strong> By default, new meetings are assigned a random passcode. To choose your own passcode, follow the steps outlined in Zoom\u2019s help centre.<\/p>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-64\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_3-240x240.png\" alt=\"\" width=\"24\" height=\"24\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_3-240x240.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_3-400x400.png 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_3-160x160.png 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_3-768x768.png 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_3-200x200.png 200w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_3-360x360.png 360w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_3.png 1024w\" sizes=\"(max-width: 24px) 100vw, 24px\" \/> Use unique passwords for your Zoom meetings. Avoid re-using passwords in Zoom or anywhere.<br \/>\n<\/strong>Unique passwords are the best method of keeping your Zoom meeting secure. When you re-use a password, the likelihood that an unwanted guest could join increases. Further protect your Zoom sessions by only sharing the password shortly before the session.<\/p>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-65\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_4-240x240.png\" alt=\"\" width=\"24\" height=\"24\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_4-240x240.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_4-400x400.png 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_4-160x160.png 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_4-768x768.png 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_4-200x200.png 200w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_4-360x360.png 360w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_4.png 1024w\" sizes=\"(max-width: 24px) 100vw, 24px\" \/> Avoid publicly posting images of private and virtual class meetings.<br \/>\n<\/strong>When you share an image of your virtual class meeting and its participants, you may be sharing the full names and images of other individuals without their permission. Do not take images of Zoom meetings without the express, written permission of everyone in the Zoom session. Provincial privacy and confidentiality legislation prohibits the sharing of student&#8217;s personal information without their consent.<\/p>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-66\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_5-240x240.png\" alt=\"\" width=\"24\" height=\"24\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_5-240x240.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_5-400x400.png 400w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_5-160x160.png 160w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_5-768x768.png 768w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_5-200x200.png 200w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_5-360x360.png 360w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/looks_5.png 1024w\" sizes=\"(max-width: 24px) 100vw, 24px\" \/> Keep sensitive or confidential information off of Zoom.<\/strong><\/p>\n<p>As a standard practice, Zoom data mines all information provided on their service. There are reports that Zoom is capturing the browser \u2018tabs\u2019 that are open at the same time as Zoom. While Zoom calls are encrypted, they are not end-to-end encrypted at Carleton. As such, Zoom meetings and recordings may be intercepted and accessed outside of your intended use. To avoid having Zoom gather this information, open Zoom in a private\/incognito browser and avoid opening any additional tabs within that browser<\/p>\n<h2>Zoom Data Storage<\/h2>\n<p><span data-contrast=\"auto\">Although it is subject to change in the future, Zoom data is stored as follows:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"65\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Zoom Cloud Recordings (\u201cdata at rest\u201d) <\/span><\/b><span data-contrast=\"auto\">is stored on USA servers. These recordings are deleted from your Recordings list after 120 days and remain in the Trash for an additional 30 days before being permanently deleted.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"65\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Zoom Meetings (\u201cdata in transit\u201d) <\/span><\/b><span data-contrast=\"auto\">use a variety of international servers including USA and Canada. Users have the option of enabling servers in China, Singapore, and Hong Kong; however, we would recommend caution when using enabling these servers.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">You can contact Carleton\u2019s Privacy Office at <\/span><a href=\"&#109;&#x61;&#x69;l&#116;&#x6f;:&#112;&#x72;&#x69;&#118;&#x61;&#x63;y&#64;&#x7a;o&#111;&#x6d;&#x2e;&#117;&#x73;\"><span data-contrast=\"none\">&#112;&#x72;i&#118;&#x61;&#99;&#x79;&#64;&#122;&#x6f;o&#x6d;&#x2e;&#117;&#x73;<\/span><\/a><span data-contrast=\"auto\"> or <\/span><a href=\"m&#97;&#105;&#x6c;&#x74;&#x6f;&#x3a;s&#101;&#99;&#117;&#x72;&#x69;&#x74;y&#64;&#122;&#111;&#x6f;&#x6d;&#x2e;us\"><span data-contrast=\"none\">s&#101;&#x63;&#x75;r&#105;&#x74;&#x79;&#64;&#122;&#111;&#x6f;&#x6d;&#46;&#117;&#x73;<\/span><\/a><span data-contrast=\"auto\"> for more information regarding Zoom\u2019s data storage.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2>Privacy and Security Resources<\/h2>\n<ul>\n<li><a href=\"https:\/\/carleton.ca\/studentsupport\/student-mental-health-framework\/ssid\/\" target=\"_blank\" rel=\"noopener noreferrer\">Support Students in Distress<\/a><\/li>\n<li><a href=\"https:\/\/zoom.us\/docs\/en-us\/privacy-and-security.html\" target=\"_blank\" rel=\"noopener noreferrer\">Zoom&#8217;s Privacy and Security Webpage<\/a><\/li>\n<\/ul>\n<h2>Zoom Support<\/h2>\n<h4>Carleton Zoom Support Contact Information<\/h4>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-477 alignright\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png\" alt=\"\" width=\"75\" height=\"85\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png 260w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-240x271.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-160x181.png 160w\" sizes=\"(max-width: 75px) 100vw, 75px\" \/><\/strong>Visit the<b><a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\/group\/107\">TLS Support Portal<\/a><\/b><\/p>\n<p><strong>Hours of Operation:\u00a0<\/strong> 8:30 am \u2013 4:30 pm, Monday-Friday (excluding university holidays).<\/p>\n\n<h4>Student Technical Support<\/h4>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-477 alignright\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png\" alt=\"\" width=\"75\" height=\"85\" srcset=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM.png 260w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-240x271.png 240w, https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-01-17-at-3.11.38-PM-160x181.png 160w\" sizes=\"(max-width: 75px) 100vw, 75px\" \/><\/strong>Student support for educational technology applications is provided by the <a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">ITS service desk<\/a>. Student-specific Zoom resources can also be found on the <a href=\"https:\/\/carleton.ca\/online\/online-learning-resources\/zoom-for-students-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">Carleton Online website<\/a>.<\/p>\n\n<h4>Zoom&#8217;s Official Support Site<\/h4>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"alignright wp-image-2890\" src=\"https:\/\/carleton.ca\/brightspace\/instructors\/wp-content\/uploads\/zoom-icon2-240x209.png\" alt=\"\" width=\"101\" height=\"88\" \/><\/strong>Visit <strong><a href=\"http:\/\/support.zoom.com\">support.zoom.com<\/a><\/strong> for instructions, video tutorials, FAQs, and more. For quick support from Zoom&#8217;s technical experts,<strong> <a href=\"https:\/\/support.zoom.com\/hc\/en-us\/requests\/new\">submit a support request<\/a><\/strong>.<\/p>\n<p><strong>Phone:<\/strong> <a href=\"tel:18887999666\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"2\">+1.888.799.9666<\/a> ext. 2.<\/p>\n<p><strong>Chat:<\/strong> Go to <a href=\"https:\/\/zoom.com\/\">zoom.com<\/a> and click the <em>Chat <\/em>icon <img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-567\" src=\"https:\/\/carleton.ca\/zoom\/wp-content\/uploads\/Screen-Shot-2022-04-07-at-11.43.09-AM.png\" alt=\"\" width=\"23\" height=\"22\" \/> in the lower-right corner to chat with Zoom&#8217;s virtual assistant.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Securing a Zoom Meeting We recommend securing your Zoom meetings to prevent incidents of &#8220;Zoombombing&#8221; or other unwanted interruptions. See the resources below for more information on how to secure a Zoom meeting. What Zoom Security Settings do I need for my meeting? Zoom Security Overview (PDF) Scheduling a Secure Zoom Meeting\u00a0(PDF) Securing a Zoom [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Zoom Privacy and Security - Zoom At Carleton<\/title>\n<meta name=\"description\" content=\"Securing a Zoom Meeting We recommend securing your Zoom meetings to prevent incidents of &quot;Zoombombing&quot; or other unwanted interruptions. See the resources\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carleton.ca\/zoom\/zoom-privacy-and-security\/\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carleton.ca\/zoom\/zoom-privacy-and-security\/\",\"url\":\"https:\/\/carleton.ca\/zoom\/zoom-privacy-and-security\/\",\"name\":\"Zoom Privacy and Security - Zoom At Carleton\",\"isPartOf\":{\"@id\":\"https:\/\/carleton.ca\/zoom\/#website\"},\"datePublished\":\"2021-05-20T02:24:04+00:00\",\"dateModified\":\"2023-10-31T15:42:42+00:00\",\"description\":\"Securing a Zoom Meeting We recommend securing your Zoom meetings to prevent incidents of \\\"Zoombombing\\\" or other unwanted interruptions. 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