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The Bookstore Student Feedback Questionnaire
The Bookstore Student Feedback Questionnaire
Thank you!
We appreciate you taking the time to share your feedback with us!
Service or interaction for which you are providing feedback
*
Textbooks
Clothing
School Supplies
Food & Drinks
Date of service or interaction (if known)
MM slash DD slash YYYY
How did you interact with us?
*
In Person
Virtual
Phone
Email
Commitment to Service Excellence
The Bookstore embraces principles of Service Excellence in all that we do by striving to be caring, professional, reliable, courteous and treating each person as an individual.
For the interaction you are commenting on, the staff member assisting you was:
Helpful?
*
Strongly Disagree
Disagree
Agree
Strongly Agree
Considerate?
*
Strongly Disagree
Disagree
Agree
Strongly Agree
Knowledgeable?
*
Strongly Disagree
Disagree
Agree
Strongly Agree
Was the issue you were seeking help with resolved?
*
Yes
No
Since the issue wasn't resolved, were you provided feedback or resources for follow up?
*
Yes
No
Commitment to Inclusive Culture
The Bookstore values respectful, diverse, accessible and equitable environments and continuously strives towards inclusion. With respect to the interaction you are commenting on...
I felt respected
*
Strongly Disagree
Disagree
Agree
Strongly Agree
I felt my perspective mattered
*
Strongly Disagree
Disagree
Agree
Strongly Agree
I felt I was treated fairly
*
Strongly Disagree
Disagree
Agree
Strongly Agree
I felt supported
*
Strongly Disagree
Disagree
Agree
Strongly Agree
Services were accessible for my needs
*
Strongly Disagree
Disagree
Agree
Strongly Agree
Additional Feedback
I would rate my overall experience with this interaction as:
*
Very Poor
Poor
Slightly Poor
Fair
Good
Very Good
Excellent
Please tell us why you answered this way:
What else would you like to share to help enhance exceptional programming, services and initiatives?
CAPTCHA
Thank you for your time and feedback. Your perspectives help inform the future direction and continuous improvement of student programming, services and support. Because this survey is collecting data anonymously, it is not possible for us to reply directly to you.
IF THIS IS AN EMERGENCY please contact Campus Safety Services at
613-520-4444
IF YOU REQUIRE ASSISTANCE or would like to speak to someone about your experience, please contact us directly from our
CONTACT US page
.
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