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Module 2 — Communicating with Customers with Disabilities

Image of The History of Rome by John Smith handout and presentation slideCommunicating & Interacting with Customers with Disabilities

Alternate formats

Alternate formats are simply ways of providing information in a variety of ways, different from the way in which the information was originally produced. For example, when you provide your audience with handout replicas of your presentation slides, you are providing information in an “alternate format”

 

 

 

 


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