About

This Unit supports the computing needs of faculty and staff in the Faculty of Arts and Social Sciences.

Located in the Dean’s office, Room 330 Paterson Hall.

The FASS Computer Support Unit has four full-time staff members.  Should they be busy or on another call, please leave a detailed message with your name, location and phone number.  Messages are responded to as soon as possible.

Please contact FASS CSU for assistance with:

  • Email & Calendars
  • Computer Accounts, Permissions & File Management
  • Viruses & Spam
  • Private labs & Departmental Seminar Rooms
  • Software & Hardware installations, configuration, diagnostics & purchases
  • Consulting & Application support
  • Network connectivity

330 Paterson Hall
Telephone: (613) 520-2600  ext. 1500
E-mail: fass.csu@carleton.ca

Hours:
Monday to Friday
8:30am – 12:00pm
1:00pm – 4:30pm

Staff

When contacting FASS CSU for support, please write down any error messages. This helps greatly in the troubleshooting process. If you do wish to leave a message, please do so at our main extension of 1500.

Marianne Keyes
Supervisor, ext.1500
PA330J

Raymond Boilard
Consulting Analyst, ext. 1885
PA330H

Hani Altarawneh
Student Consultant, ext. 8044
PA330H

Scott Brown
Computer Analyst, ext. 8247
PA330K