Faculty Textbook Adoption FAQ

Winter 2025 Return Policy

A valid receipt or packing slip is required for all refunds or exchanges. Save your receipt! You cannot get a refund without it.

Course Materials (textbooks):

• Textbooks in sell-able condition may be refunded with receipt within seven (7) calendar days from the start of classes, and within two (2) days of purchase thereafter.
• Textbooks purchased during the last week of classes or during exam week are not eligible for return but may be sold back under the book buyback policy.
• Text sets must be unopened with all enclosures (codes, disks, etc.) included. Any software included with textbooks must be unopened.
• Digital textbooks are returnable if the code/password have not been accessed online within the 14 days of purchase.

Click here for our complete return policy.

Future Return Policy

A valid receipt or packing slip is required for all refunds or exchanges. Save your receipt! You cannot get a refund without it.

Course Materials (textbooks):

• Textbooks in sell-able condition may be refunded with receipt within seven (7) calendar days from the start of classes, and within two (2) days of purchase thereafter.
• Textbooks purchased during the last week of classes or during exam week are not eligible for return but may be sold back under the book buyback policy.
• Course materials must be unopened with all enclosures (codes, disks, etc.) included. Any software included with textbooks must be unopened.
• Digital textbooks are returnable if the code/password have not been accessed online within the 14 days of purchase.

Additional information coming soon!

Yes! Please tell us about any published books you have, we often carry books written by our faculty and staff in store.

We can even help you with organizing a book launch event if you’re interested. Please contact Sylvie (343-999-7618, sylvie.calder@carleton.ca), the Bookstore Manager, for information.

Currently there are 4 ways to submit an adoption:

• Online: On this very site!
• Email: email your requests to textbooks@carleton.ca.
• In Person: Stop by the textbook desk in the Bookstore, located in the back right of the store.
• By Phone: call 613-520-2600 ext 8110 to place your order.

However you choose to submit, please include the following information:

• Name, email & extension
• Faculty
• School/Department/Institute
• Course Term
• Course Code
• Course Section
• Instructor Name (if you’re submitted on behalf of someone else)
• Textbook Title & Edition
• Textbook Author
• ISBN Number
• Quantity of Books Required

All Carleton faculty and staff get a 10% discount off clothing and giftware at the Bookstore!

In short, the sooner the better!

Ideally we’d like to receive adoption requests 4 months prior to the course starting, but we understand often this can’t happen for a variety of reasons. So, the sooner you send us your request, the sooner we can start ordering books!