CU Virtual Desktop

You must connect to Carleton’s Virtual Private Network (VPN) to access the VDI service

 

The cuDesktop service, also known as Virtual Desktop Infrastructure (VDI), provides an alternative to physical computer labs, for courses which require students have access to course-specific software during course lectures. It allows students access to applications without needing them to be installed on their own laptop or tablet.

All Students Staff & Faculty have access the general VDI environment, in order to use this service for a specific course or stream of study the professor must submit the request through Scheduling & Examination Services, in an email to timetabling@carleton.ca, and students must install a client application on their device.  An assessment of software requirements may need to be conducted prior to any course being granted access. Currently we are providing the following applications with this service: SPSS, Sample Power, SAS, MatLab, StataSE and Office365.

Please see MS Offer for details on Office365 access.

If you encounter any issues downloading and installing the cuDesktop Software, please consult the documentation in the menu on the left, or email its.service.desk@carleton.ca for support.

 

• Connection Server: cudesktop.carleton.ca

Download and Install the cuDesktop Software

Windows Client Download Windows Client Win 10/11 Windows Store App	Mac Client Download Mac OS X Client
Android Client The Android Client can be installed from the Android App Store. Download Android Client.	iOS Client The iOS Client can be installed from the Apple App Store. Download iOS Client.
Chrome OS Client The Chrome OS client can be installed from the Google Chrome Web Store. Download Chrome OS Client.	Linux Client Download 32bit Linux Client Download 64bit Linux Client *Please note that there is limited support for the Linux client at this time.

Client Documentation can be found Horizon View Client Documentation

You must connect to Carleton’s Virtual Private Network (VPN) to access the VDI service

Access to cuDesktop via the web:

If you do not wish/can’t install the VMHorizon software you can access the cuDesktop environment via the web.  Simply go to the website: https://cudesktop.carleton.ca and choose the “VMware Horizon HTML Access” option

VMware client Setup

1. Download and install the VMware client for your OS (links above).
2. Launch the VMware software and click on ‘Add Server’ (must be connected to the VPN)

   

   Enter the connection server: cudesktop.carleton.ca and click connect, accept the FIPPA agreement.

   

3. When prompted use your MC1 account and password click ‘Login’
4. Double click the environment that is available to you (yours may look different)

 

A couple things to keep in mind when using cuDesktop:

• Virtual Private Network (VPN) – Users will need to log in with Carleton’s Virtual Private Network (VPN) to access the VDI service.  Instructions on how to access Carleton’s VPN can be found here
• Connection Server
  The name of the connection server to use with the client application is cudesktop.carleton.ca
• WiFi
  If you are using a mobile device that uses a cellular network technology, you may be charged for data access under your plan if your device uses that to connect.  We recommend using WiFi whenever possible.
• MyCarletonOne
  A MyCarletonOne account is required to connect to cuDesktop.  Activate your MyCarletonOne account here.
• Saving Files
  When saving your files, please be sure to save to your Network Drive (P: ) or to a USB drive connected to the VMware View Client.  Files saved to My Documents or the Desktop in the Virtual Environment will be removed once you log out of the current session.
• Logging Out
  Please ensure that you log out of your virtual environment when you are finished.  To do this, click on the start menu, and click on the log off button.  Clicking on the x to close the VMware View client will not log you out for 5 minutes and can lead to problems.