The cuDesktop service, also known as Virtual Desktop Infrastructure (VDI), provides an alternative to physical computer labs, for courses which require students have access to course-specific software during course lectures. It allows students access to applications without needing them to be installed on their own laptop or tablet.
In order to use this service the professor must submit the request through Scheduling & Examination Services, in an email to firstname.lastname@example.org, and students must install a client application on their device. At this time course registration for this service is limited to courses actively using the technology during class time. An assessment of software requirements may need to be conducted prior to any course being granted access. Currently we are providing the following applications with this service: SPSS, Sample Power, SAS, MatLab, StataSE and Office365. Please see MS Offer for details on Office365 access.
If you encounter any issues downloading and installing the cuDesktop Software, please consult the documentation in the menu on the left, or email email@example.com for support.
Download and Install the cuDesktop Software
The Android Client can be installed from the Android App Store.
The iOS Client can be installed from the Apple App Store.
Chrome OS Client
The Chrome OS client can be installed from the Google Chrome Web Store.
*Please note that there is limited support for the Linux client at this time.
Client Documentation can be found Horizon View Client Documentation
A couple things to keep in mind when using cuDesktop:
- Connection Server
The name of the connection server to use with the client application is cudesktop.carleton.ca
If you are using a mobile device that uses a cellular network technology, you may be charged for data access under your plan if your device uses that to connect. We recommend using WiFi whenever possible.
A MyCarletonOne account is required to connect to cuDesktop. If you do not have a MyCarletonOne account you can activate it through myone.carleton.ca.
- Maximum Time Allowance
There is currently a maximum time allowed during one session. This is configured for 3 ½ hours. After using the service for this amount of time it will disconnect you. Please save any work before this happens.
- Saving Files
When saving your files, please be sure to save to your Network Drive (P: ) or to a USB drive connected to the VMware View Client. Files saved to My Documents or the Desktop in the Virtual Environment will be removed once you log out of the current session.
- Logging Out
Please ensure that you log out of your virtual environment when you are finished. To do this, click on the start menu, and click on the log off button. Clicking on the x to close the VMware View client will not log you out for 5 minutes and can lead to problems.