Archives: News

Tuesday, September 15, 2020

Update: Technical Issues with cuLearn – fix planned

ITS will be implementing a fix to cuLearn at 8 a.m. on Wednesday, September 16. There will be no outages or impact to users while this fix is being implemented. The fix will address the following issues: Announcement posts continue to publish on the forum for viewing within cuLearn, but announcement emails are not... More

Monday, September 14, 2020

Technical Issues with cuLearn

ITS and TLS are currently aware of the following issues with cuLearn: Announcement posts continue to publish on the forum for viewing within cuLearn, but announcement emails are not being delivered in a timely manner or at all. This issue also impacts forum subscriptions in cuLearn. Until this issue is fixed, the recommendation is... More

Tuesday, September 8, 2020

Online Learning Orientation for Students

Whether you’ve taken an online course before or not, our Online Learning Orientation is for you. This is a short cuLearn course that goes through the nuts and bolts of learning online to give you every advantage of starting strong and staying resilient in your online courses. The six short lessons cover the main... More

Monday, August 17, 2020

cuLearn Upgrade and Outage from August 29th at 12:00 PM to August 30th at 4:00 PM

cuLearn will be unavailable to all instructors, students and staff from Saturday, August 29 at noon until Sunday, August 30 at 4 p.m. This outage is required to enhance cuLearn performance ahead of the fall term, with the goal of improving reliability and responsiveness. The upgrade will bring some enhancements to the forum tool as well... More

Friday, July 24, 2020

cuLearn Upgrade Sunday July 26th

Update on Upgrade: The outage was extended until 2:00PM today as there was an issue experienced during the upgrade. The planned upgrade did not occur and a new outage window will be communicated once the issue has been resolved.  Carleton will be upgrading our learning management system, cuLearn, from version 3.6.3 to 3.8.4 this... More

Monday, July 13, 2020

Carleton Selects Brightspace as its New Learning Management System

Following extensive consultations and evaluations with its teaching and learning community, Carleton University has selected Brightspace by Desire2Learn as its new Learning Management System (LMS) to replace cuLearn in the spring 2021 term. D2L is headquartered in Waterloo, Ont. and its Brightspace platform is widely adopted across the province... More

Wednesday, June 3, 2020

Update: cuLearn will change in May 2021

Prior to the pandemic, Carleton was conducting an evaluation of three shortlisted learning management systems (LMS) to replace the technology underlying cuLearn (Moodle). As a reminder, Carleton needs to adopt a new LMS to better support its community, particularly relating to performance (improving speed, responsiveness and reliability), ease of... More

Monday, May 25, 2020

Announcing the new Carleton Online

With the new realities of the current public health crisis, more Carleton students will be learning online and remotely than ever before. To help you adapt and succeed in this new learning environment, we are pleased to announce the launch of Carleton Online. Born out of CUOL (Carleton University Online), Carleton Online is the... More

Saturday, April 18, 2020

Urgent Issues During Your Exam

If you have an urgent issue during your exam, Carleton’s Joint Online Exams Team is maintaining a toll-free emergency line (1-877-557-2930) from Monday, April 13 to Saturday, April 25 from 7:00 a.m. to 11:00 p.m. (Eastern Daylight Time) Support for cuLearn, Information Technology Services, Scheduling and Examination Services and the Paul Menton... More

Monday, March 16, 2020

Help to Keep on Teaching

Starting Wednesday, March 18 and for the remainder of the Winter term, Carleton courses will be delivered online and by other alternative modes of delivery. Specific methods and approaches will vary across programs and courses. Our current focus is on supporting the move to online delivery. Preparations are underway for final exams and additional... More

Tuesday, February 11, 2020

Learning Management System (LMS) Vendor Demos

Faculty members, contract instructors, teaching assistants, staff, and students are invited to attend vendor demonstrations and share their impressions with the evaluation team. Representatives from Blackboard, Instructure, and Desire2Learn will be on campus February 18, 20 and 21 from 1:00 to 2:30 pm to demonstrate their LMS and services. These... More

Tuesday, September 24, 2019

ITS service alert: Sept. 25

ITS will be performing hardware upgrades to network and related services on September 25 beginning at 6 a.m. Temporary disruptions might occur while traffic is redirected. Authenticated services, such as cuLearn, might require users to login again to re-establish the existing connection, while existing browser-based sessions might require a... More

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