Where to Get Help

On this website Instructors | Students | TAs

For Accounts, Technical Difficulties, And Student Support
Information Technology Services (ITS)  613-520-3700 or its.service.desk@carleton.ca

For Training On Using The Tools Available In CuLearn
Educational Development Centre (EDC)  613-520-4433 or edc@carleton.ca

FAQs

How do Instructors get access to cuLearn?

For an instructor to have access to their course in culearn they need:

  1. A MyCarletonOne computing account.
  2. To be associated with the course in banner.

If both of these things are done then the instructor automatically has access to their cuLearn course.

How to Add TAs or Lab Coordinators to a cuLearn Course 

Watch a video of these instructions.

Teaching assistants will need to be added to the course manually by the instructor.

  1. Go to the Administration block/section on the course homepage. Under Course administration select Users. 
  2. A drop down menu will appear.  Click on Enrolled Users.
  3. On the new page, click on the Enrol Users button in the top right hand corner of your browser page.
  4. Type the first and last name of your TA in the search field and click Search. NOTE:  You may encounter more than one person with the same name. Look at their email address to confirm that you are adding the correct person.
  5. Once you identify your TA, click on the Assign roles drop down menu and select Teaching Assistant (see image).
  6. Click Enrol beside the TA’s name.
  7. Click Finish Enrolling Users.  Your TA’s name should now be visible in your class list.

Students cannot see the course, what is wrong?

The instructor needs to make the course available.

 Hiding and showing a course page on cuLearn can be done via the course administration settings.

To do that:

    1. Log on to the desired course page.
    2. On the left hand side under Course administration, click on Edit settings.cuLearn 2_6 show course

3.  Navigate to the General section and set Visible to Show.
4.  Scroll down and click Save changes, and course will be available for students.