Welcome to Ombuds Services

The Ombudsperson is available. Please use the Contact Us form.


Various resources are available to you for support with mental health, online courses, and more. It is ok to ask for help. There is an FAQ specifically for Students, Faculty, and Staff on the COVID 19 webpage.

We are a safe and trusted place to ask questions and explore options.

Here are some common FAQs:

  1. Help! The Academic Integrity workshop is cancelled and I’m supposed to have it done by April, what do I do?
  2. The Associate Dean asked me to submit a statement, what do I do?
  3. I don’t have Internet/email/laptop/printer/scanner to complete my coursework online, what do I do?
  4. I have a lease on an apartment until the end of August but courses finish in April. How much notice do I need to give?
  5. I don’t agree with the decision from the Associate Dean on my academic integrity file. Is there a process to appeal the decision?
  6. Is Co-op cancelled because of COVID 19?
  7. I need a notary for a few documents. Where could I go?
  8. What can I do about a parking ticket I received on campus?
  9. I’m a graduate student and my Supervisor says my funding is ending. Who could help me? (FGPA)
  10. Where do I find campus information? (Info Carleton) How do I locate a Carleton employee? (Phonebook)
  11. I am a graduate student and I’m not getting along so well with my Supervisor. Is there a policy about how we work together?

Ombuds Services is an independent office jointly funded by Carleton University and Carleton University Students Association (CUSA). The Graduate Students’ Association (GSA) contributes to CUSA’s funds for the office. Both undergraduate and graduate students are welcome to use our service. We help hundreds of students every year to find clarity on issues and explore options in situations of conflict on and off campus.