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Different departments will have options to join a line for same day service, make an appointment, or both! For more information on a particular department, visit our listing.
Getting Started
When it’s Your Turn
- Receive a text notification.
- Head to the department. Make sure to follow all COVID regulations and signage!
- Check in.
Text Commands
Reply to your SMS (text message) reminder any time to communicate with us.
- H Request help
- M Request more time
- S Check your status
- L Leave the line
- C Cancel your appointment
- N# Request your estimated wait time
- J Re-join the line if you accidentally left or arrived late
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