ITS Service Desk

The ITS Service Desk is your point of contact for all IT issues, requests and inquiries.  See a full list of services provided by the ITS Service Desk.

For self-service help, visit our Online Help Centre.

Hours of Operation (Summer)

  • Monday to Thursday: 8:30 am – 10:30 pm
    Apr 25-27: 8:30 am – 5:30 pm; June 26-29:  8:30 am-5:30 pm; ; Aug 28-31: 8:30 am – 5:30 pm
  • Friday:  8:30 am – 5:30 pm
    Apr 28: 8:30 am – 5:30 pm; Jun 23 & Aug 18: 8:30 am – 10:30 pm 
    Saturday – Sunday: 12:00 pm – 5:30 pm
    Apr 30: 12:00 pm – 3:30 pm
  • CLOSED:
    Apr 29 (Library Closed); May 20-21: (Victoria Day); Jul 1-3 (Canada Day); Aug 5-7 (Civic Holiday); Aug 26 & 27 (Library Closed); Sep 2-4 (Labor Day)

Contact Us

Hardware Services Group

Hardware Services provide a number of computer related services.

Hours of Operation Monday – Friday: 8:30am to 4:30pm
Location 1251 Herzberg, Tunnel Level
Telephone 613-520-4063
Fax 613-520-2507
E-mail ITS.hardware.services@carleton.ca