ITS Service Desk

The ITS Service Desk is your point of contact for all IT issues, requests and inquiries.  See a full list of services provided by the ITS Service Desk.

For self-service help, visit our Online Help Centre.

Contact Us

Hours of Operation (Winter)

  • Monday to Thursday: 8:30 am – 10:30 pm
    Jan 2-3: 8:30am – 7:30pm; Jan 7-10: 8:30am – 9:30pm; Feb 19-21 (Reading Week): 8:30am – 9:30pm; Apr 29-30: 8:30am – 5:30pm
  • Friday:  8:30 am – 9:30 pm
    Jan 4: 8:30am – 7:30pm; Jan 11: 8:30am – 7:30pm; Feb 22 (Reading Week): 8:30am – 9:30pm; 
    Saturday – Sunday: 12:00 pm – 8:00 pm
    Jan 5: 12:00pm – 7:30pm; Feb 16, 17 & 23: 12:00pm-7:30pm; Apr 20-21 & 27:  12:00pm – 7:30pm
  • CLOSED:
    Feb 18 (Family Day); Apr 19 (Good Friday); Apr 28 (Library Closed)

Online Help Centre

The ITS Help Centre houses documentation to help you with all your technology needs at Carleton, including account and password info, email and wireless help. Visit the ITS Help Centre. 

Carleton IT Service Providers

For a full list of IT service providers, including Computing Support Units, please visit our IT Service Providers page.