ITS Service Desk

The ITS Service Desk is your point of contact for all IT issues, requests and inquiries.  See a full list of services provided by the ITS Service Desk.

For self-service help, visit our Online Help Centre.

Contact Us

Hours of Operation (Fall)

  • Monday to Thursday: 8:30 am – 10:30 pm
    Sep 6-7: 8:30 am – 9:30 pm; Sep 11-14: 8:30 am – 9:30 pm; Oct 23-26: 8:30 am – 9:30 pm (Fall Break)
  • Friday:  8:30 am – 9:30 pm
    Sep 8 & 15: 8:30 am – 9:30 pm; Oct 6: 8:30 am – 9:30 pm; Oct 27: 8:30 am – 9:30 pm (Fall Break); Dec 22: 8:30 am – 6:30 pm
    Saturday – Sunday: 12:00 pm – 8:00 pm
    Oct 7-8: 12:00 pm – 5:30 pm; Oct 21-22: 12:00 pm – 5:30 pm
  • CLOSED:
    Oct 9 (Thanks Giving); Dec 23-31 (Holiday Break)

Online Help Centre

The ITS Help Centre houses documentation to help you with all your technology needs at Carleton, including account and password info, email and wireless help. Visit the ITS Help Centre.