ITS Service Desk

The ITS Service Desk is your point of contact for all IT issues, requests and inquiries.  See a full list of services provided by the ITS Service Desk.

For self-service help, visit our Online Help Centre.

Contact Us

Hours of Operation (Summer)

  • Monday to Thursday: 8:30 am – 10:30 pm
    May 1-3:  8:30am – 5:30 pm; May 7-10: 8:30am – 7:30pm; Aug 27-30: 8:30am – 5:30pm
  • Friday:  8:30 am – 5:30 pm
    June 22: 8:30am – 10:30 pm; June 29:  8:30am – 6:30pm; Aug 24: 8:30am – 6:30pm
    Saturday – Sunday: 12:00 pm – 5:30 pm
    June 23-24: 12:00pm – 6:30pm; Aug 18-19: 12:00pm – 6:30pm
  • CLOSED:
    May 5-6; May 19-21 (Victoria Day); Jun 30-Jul 2 (Canada Day); Aug 4-6 (Civic Holiday); Aug 25-26; Sep 1-3 (Labour Day)

Online Help Centre

The ITS Help Centre houses documentation to help you with all your technology needs at Carleton, including account and password info, email and wireless help. Visit the ITS Help Centre.