ITS Service Desk

The ITS Service Desk is your point of contact for all IT issues, requests and inquiries.  See a full list of services provided by the ITS Service Desk.

For self-service help, visit our Online Help Centre.

Contact Us

Hours of Operation (Winter)

  • Monday to Thursday: 8:30 am – 10:30 pm
    Jan 8-12: 8:30 am-9:30 pm; Feb 20-22: 8:30 am-9:30 pm (Winter Break); Apr 26: 8:30 am-6:30 pm
  • Friday:  8:30 am – 9:30 pm
    Feb 23: 8:30 am-9:30 pm; Apr 27: 8:30 am-6:30 pm; Apr 30: 8:30 am-5:30 pm
    Saturday – Sunday: 12:00 pm – 8:00 pm
    Feb 17-18: 12:00 pm-5:30 pm; Feb 24: 12:00 pm-5:30 pm
  • CLOSED:
    Feb 19 (Family Day); Mar 30 (Good Friday); Apr 28-29 (End of Term)

Online Help Centre

The ITS Help Centre houses documentation to help you with all your technology needs at Carleton, including account and password info, email and wireless help. Visit the ITS Help Centre.