Welcome to Carleton University!
At Information Technology Services (ITS) we provide IT support and services campus-wide.
As a new student, the first thing you need to do is activate your MyCarletonOne account through Carleton Central. Activating your account grants you your Carleton Email and access to services below.
IT Services:
- Carleton Email
Your official Carleton University email account. Learn more >> - Wireless services
Connect to CU-Wireless at key locations across campus. Learn more >> - Computing Labs
There are over 25 public labs for students located in 6 buildings on campus. Learn more >>
Important Websites:
- Carleton Central
You’ll go here to review your admission application, register for courses, change your address, view your student record and more. Learn more >> - cuLearn
Carleton’s Learning Management System. Learn more >> - MyCarleton Portal
Access the services above (Carleton Central, cuLearn), access Carleton Email and get personalized campus announcements here. Learn more >> - Current Students website
Go here for campus info, news, events and to log into the MyCarleton Portal. Go to the website >>
Passwords:
- MyCarletonOne Account
Use this account to access all of the above services (excluding Carleton Central). You’ll set up this account through Carleton Central. Learn more >> - Carleton Central PIN
Upon acceptance to the university, you were provided this PIN. It gives you access to Carleton Central. Learn more >>
Technical Support
Computer support is available by calling 613-520-3700. You may also send email to its.service.desk@carleton.ca or stop by our help desk in the Discovery Centre (4th Floor Library). Here are our hours of operation.
In addition to the services listed above, we also encourage you to visit Carleton’s new IT Service Catalogue, a directory of campus-wide services provided by Carleton’s 2-dozen IT Service providers.
Stay Informed
- Twitter: @Carleton_IT.
- Subscribe to our monthly e-newsletter, Spotlight on IT.
- Do you have a iPhone or an Android? Be sure to download the Carleton Mobile app!