- MyCarletonOne Account
- MyCarletonOne Account Administration
- Carleton Central Account
- Accounts for University of Ottawa Students
- Account and Password News
ITS manages and supports several computer accounts at Carleton. You are responsible for the safety of your own accounts. Never respond to email requests for your password, even if the email appears to come from Carleton. We will never ask for your password via email.
Your MyCarletonOne (MC1) account grants you access to the following IT services on campus using one username and one password:
- Computers on CUNET (your workstation, e-kiosks, computers in labs)
- Banner / FAST
- Carleton’s wireless networks
- MyCarleton Portal
- Video on Demand
- Exchange for Faculty and Staff
- Carleton’s Content Management System (CCMS)
- Travel and Expense
- Set up your MyCarletonOne Account for the First Time
- Change or reset forgotten MyCarletonOne password
- Rename your MyCarletonOne Account
- Create MyCarletonOne Security Questions
Visit our Online Help Centre for assistance with setting up your MyCarletonOne account, changing your password, and renaming your account.
Carleton Central provides online services for students and employees at Carleton University. Once you’ve set up your MyCarletonOne account, you can access Carleton Central from the MyCarleton Portal.
Students will find everything you need to review your admission application, register for courses, change your address, view your student record, and more.
Employees will find information on payroll, benefits, and more.
- Login to Carleton Central
- Public Class Schedule – Access class schedule information without logging into Carleton Central.
Carleton Central contains secure information. Unless otherwise noted, any information you enter or change will become effective immediately. You are responsible for any changes made using your ID. Please verify the success of your activities after changes have been made. All personal data is to remain confidential and you should not share your PIN with others.
For how to videos and for more information about Carleton Central, please visit the Registrar’s website.
If you are a student from the University of Ottawa and are taking one or more credit courses at Carleton, you can obtain a MyCarletonOne account. The account will last for the duration of the course and enable you to participate in MyCarleton course discussion groups, email, and Brightspace (if applicable).
If you have a Carleton student card, you can follow the regular procedure to activate your MyCarletonOne account.
University of Ottawa exchange graduate students: Once you have your Carleton Student number, you can follow the regular procedure to activate your MyCarletonOne account .
University of Ottawa-Carleton Joint Institute graduate students: The Faculty of Graduate and Postdoctoral Affairs manages Brightspace access for Joint-Program courses taught at Carleton University. Students will automatically gain access to Brightspace and receive an email with Brightspace login information within 2 business days of registration in a Joint-Program Carleton University course. Please visit FGPA’s Brightspace Access page for detailed information.
Friday, November 22, 2019
Duo Two-Factor Authentication Coming to the Intranet
Starting next week, the Intranet (i.carleton.ca) will be added to the list of services protected by Duo two-factor authentication. As the university works to move more employee information into the Intranet, such as pension statements, it is imperative that proper security measures are in place. For the 2400 individuals who have signed up for...
Tuesday, October 22, 2019
5 Tips to Keep your Passwords Safe and Secure
It’s Cyber Security Awareness Month and this week we’re talking about passwords. We are all responsible for the safety of our own accounts, whether they be our banking credentials, email credentials, or MyCarletonOne credentials. Here are some tips to help you keep your accounts safe and secure: Enable two-factor authentication. This is the...
Tuesday, August 6, 2019
Changes Coming to MyCarletonOne
Over the August 16th weekend we will be replacing the current system that powers MyCarletonOne with Oracle Identity Management (OIM). Once the new system is in place you can expect to see a new myone.carleton.ca login page and the next time you login to change your password, you will be required to select new security questions....
Thursday, April 25, 2019
External Email Tagging Being Implemented to Combat Phishing
At Carleton we often see phishing emails that appear to be from @carleton.ca addresses, when in fact they are fake accounts created with malicious intent. These emails often encourage the recipient to click on a link and provide sensitive information, like their username and password. To better protect Carleton staff, faculty, and students against...
Friday, April 5, 2019
Over 600 Carleton Accounts Now Protected with Two-Factor Authentication
Carleton’s internet-accessible services are continuously subjected to illicit login attempts from people seeking to install malware and ransomware, searching for mailboxes from which to send spam, hunting for data for identity theft, or attempting to steal intellectual property. Duo two-factor authentication is a proven technique to prevent...
Tuesday, March 12, 2019
MyCarletonOne Upgrade Extended – Password Changes and Account Creations Unavailable this Week
Due to technical issues, we are extending the MyCarletonOne maintenance window until March 15. As a result password changes and new account creations will be unavailable this week. For more information about this upgrade, please visit our MyCarletonOne Upgrade post. Questions or comments can be directed to the ITS Service Desk. Thank you for...
Friday, March 1, 2019
Changes to MyCarletonOne on March 11 – Here’s What you Need to Know
Due to technical issues, we are extending the maintenance window into the work week of March 11: the upgrade to the MC1 system will continue until further notice as ITS works with the vendor to resolve these technical issues. . Impact to staff, faculty, students, and retirees: Your username and password will remain...
Sunday, February 10, 2019
MyCarletonOne Upgrades Postponed
We encountered issues this weekend upgrading MyCarletonOne. As a result the anticipated changes to MyCarletonOne - a new login page and the need to select new security questions - is being postponed. New users can continue to set up their accounts through Carleton Central. Password changes can be done through myone.carleton.ca We will inform...
Monday, January 28, 2019
Changes Coming to MyCarletonOne – Here’s How This Will Impact You
This month we will be replacing the current system that powers MyCarletonOne with Oracle Identity Management (OIM). As a result, the MyCarletonOne login screen (at myone.carleton.ca) will have an updated look and feel. Impact to staff, faculty, students, and retirees: Your username and password will remain the same, however the next time you...
Monday, January 28, 2019
Managing your Privacy
Today, January 28, is Data Privacy Day. It is an international effort to empower individuals and business to respect privacy, safeguard data and enable trust. Data about you can be used in a variety of ways, sometimes in ways you wouldn't expect or even approve. That's why it's important to understand the value of...
Tuesday, January 15, 2019
Key IT Services for Students
Technology is important to student success and Information Technology Services are here to help. Below are the key IT services and websites that, as a student, you will more than likely encounter throughout your time at Carleton. If you encounter any issues with the services listed below, call our Service Desk at 613-520-3700, send...
Wednesday, January 9, 2019
Duo Two-Factor Authentication Contest – You Could Win $100 on your Campus Card
Duo is now available for all Carleton staff and faculty. Duo is a two-factor authentication solution aimed at protecting our accounts from illicit login attempts. Congratulations to Michael Radcliffe in Campus Safety Services for winning the December draw! He set up Duo on his MyCarletonOne account and won $100 on his Campus Card. We...
Monday, January 7, 2019
Spotlight on IT: 2018 Year in Review
This special edition of Spotlight on IT focuses on some of the great work done in our IT department over the past year. We wanted to share what we have been up to in our efforts to support and grow IT at Carleton University. We have just released our 2018 Year in Review. This report...
Wednesday, December 5, 2018
Staff and Faculty: Set Up Duo for your Chance to Win $100 on Your Campus Card
Starting this winter, ITS will begin rolling out Duo, our two-factor authentication solution, to the Carleton community. Two-factor authentication is an IT security solution that protects your account from illicit login attempts. Once enabled, you will login to select Carleton systems using something you know (your MyCarletonOne password),...
Wednesday, October 31, 2018
Inside ITS Video: Duo Two-Factor Authentication Coming to Finance and Administration
Beginning November 12, ITS will be rolling out Duo to all Finance and Administration professional services staff. Duo is a two-factor authentication solution aimed at protecting your account from illicit login attempts. Once Duo is enabled you will login to Carleton systems using something you know (your MyCarletonOne password) plus...
Monday, October 15, 2018
Protect your Password with Two-Factor Authentication
It's Cyber Security Awareness Month and this week we're talking about protecting your password using two-factor authentication. According to a Verizon report, 81% of data breaches are due to compromised passwords. You can have the most strict password policy that stipulates complex passwords and mandatory password changes, but if people are...
Tuesday, September 4, 2018
Protect your Password with These 5 Tips
As we step into the new academic term we'd like to remind you of the importance of password security. Here at Carleton students, staff, and faculty are provided a MyCarletonOne account. This account grants access to many services - cuLearn, Carleton Central, the MyCarleton Portal, the Intranet for staff and faculty, CU Wireless, workstations...
Friday, August 31, 2018
Design Change Coming to Carleton Central Login Page
Please note: this initiative has been postponed. We will inform the community of the new date once it's confirmed. During the week of September 10, ITS will be updating the Carleton Central login webpage (central.carleton.ca). This is simply a design change and no action is required. This change has no impact to Carleton Central...
Tuesday, July 31, 2018
August IT Security Tip: Protect Your Personal Information
In this month's IT security tip we're talking about protecting not only your personal information, but your online identity as well. What you post online can come back to haunt you. Here are four simple tips to help you protect your personal information: Limit the amount of personal information you post when using social...
Monday, July 30, 2018
Today: Banner PIN Removal for Carleton Central
Starting today (July 30th) users will no longer be able to login to Carleton Central using a Banner PIN. The direct login to Carleton Central (central.carleton.ca) will remain the same except users will only have the option to login with their MyCarletonOne credentials. This change is being done to enhance our security and to provide the user...
Monday, July 9, 2018
Banner PIN Removal for Carleton Central Access
Starting July 30th users will no longer be able to login to Carleton Central using a Banner PIN. The direct login to Carleton Central (central.carleton.ca) will remain the same except users will only have the option to login with their MyCarletonOne credentials. This change is being done to enhance our security and to provide the...
Thursday, October 19, 2017
Protect your Account Credentials
It’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. Today we’re talking about protecting your Carleton credentials. If you have used your Carleton credentials on sites outside of Carleton, your account information is at...
Friday, September 1, 2017
Creating a Strong Password
We want to remind you to change your MyCarletonOne password at least once per term. It’s also good practice to change your personal passwords regularly. Remember, you are responsible for the safety of your own accounts. Never share your password with others and never respond to email requests for your password, even if the...
Monday, May 1, 2017
Protect your Social Media Accounts
With so many of us using social media, sites like Facebook, Twitter, and LinkedIn make perfect targets for scams. Here are our top 10 tips to stay safe on social media: Use a strong password. The longer it is, the more secure it will be. Use a different password for each of your social media...
Monday, April 3, 2017
Safe Online Banking
Banks use comprehensive safeguards to protect the integrity and security of your information and financial transactions. If you choose to bank online you need to do the same. Here are some tips to bank safely: Pick a strong password. Online Banking passwords must be unique and complex. It is highly recommended that you change...
Thursday, December 15, 2016
Introducing our New Online Help Centre
Along with our new name (ITS), we are also happy to introduce our new Online Help Centre. This is where you will now go to find documentation, video tutorials, and FAQs to help you do you what you need to do - such as connecting to the CU-Wireless, changing your MyCarletonOne password, setting up your voicemail,...
Monday, October 24, 2016
10 Tips to Stay Safe on Social Media
October is Cyber Security Awareness Month and this week we’re talking about website safety, starting with social media. With so many of us using social media today, sites like Facebook, Twitter, and LinkedIn make perfect targets for scams. Here are our top 10 tips to stay safe on social media: Use a strong password. The...
Wednesday, October 19, 2016
Protect Your Account Credentials
It’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. Today we’re talking about protecting your Carleton credentials. You may have read that the user account information at websites Adobe, LinkedIn andDropbox had been...
Monday, October 17, 2016
5 Tips to Keep your Password Safe and Secure
It’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. This week we're talking about passwords. You are responsible for the safety of your own accounts. Here are some tips to help you keep your password...
Friday, September 23, 2016
Spotlight on IT: Security Edition
Welcome to our eNewsletter, Spotlight on IT, where each month we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. To kick off our Cyber Security Awareness Month campaign, this edition is all about IT security. Data Breaches In 2015...
Tuesday, September 6, 2016
Protecting your Carleton Account Credentials
You may have read that the user account information at websites Adobe, LinkedIn and Dropbox had been compromised (to name a few). If you have used your Carleton credentials on sites outside of Carleton, particularly on the above mentioned sites, your account information may have been compromised. (You can check using haveibeenpwned.com). ITS...
Friday, September 2, 2016
6 IT Services New Students Need to Know
Technology is important to student success and Information Technology Services are here to help. Here are the top six IT services and websites that, as a new student, you should be familiar with: 1. Your MyCarletonOne Account Use this account to access a number of IT services, including logging into the MyCarleton Portal, Carleton's...
Monday, August 29, 2016
Password Security Tips
You are responsible for the safety of your own accounts. Here are some tips to help you keep your password safe and secure: Never respond to email requests for your password, even if the email appears to come from Carleton. These are phishing attempts in order to steal your information. Never share your...
Tuesday, July 26, 2016
Carleton CMS Websites and Single Sign On
Carleton CMS website are moving to our single sign on environment. What is Single Sign On (SSO)? With SSO, when you login to one service (such as your Carleton CMS website) you are then automatically logged into other MyCarletonOne enabled services (such as MyCarleton Portal, cuLearn, other Carleton CMS websites, etc). Carleton CMS is...
Monday, May 2, 2016
10 Tips to Stay Safe on Social Media
With so many of us using social media today, sites like Facebook, Twitter, and LinkedIn make perfect targets for scams. Here are our top 10 tips to stay safe on social media: Use a strong password. The longer it is, the more secure it will be. Use a different password for each of your social...