All Service Alerts - Information Technology Services

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As of 7:45AM, April 14, 2021

May
02

Banner/FAST, Carleton Central, Carleton360, eShop, u.Achieve/DARS Audit, MC1, cuPortfolio, The Portal (See details for all services affected)

7:00 AM — 12:00 PM

Multi
DAY

u.Achieve/DARS Audit Services – Student Audits Unavailable

Apr 13, 2021 – Apr 15, 2021

Apr
12

RESOLVED: Banner Document Management Services (BDM) – Unavailable

2:00 PM — 2:15 PM

Apr
08

RESOLVED: Authentication Issues – Banner, Carleton Central, Carleton 360, and Other Carleton websites

1:45 AM — 8:45 AM

Apr
07

Exchange / Outlook Email Services (Faculty & Staff)

10:00 PM — 10:15 PM

Mar
31

ITS JIRA System

8:00 PM — 11:00 PM

Mar
18

UPDATE: cuLearn Service Unavailable

10:15 AM — 10:30 AM

Mar
16

RESOLVED: cuLearn Unavailable

10:15 AM

Mar
15

RESOLVED – Intermittent disruptions to Outlook/Exchange and Microsoft Teams

7:30 PM

Mar
01

RESOLVED: Banner Document Management (BDM) Service

8:00 AM — 8:45 AM

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Report an Issue

To report a service issue, please contact the service desk:

Email: its.service.desk@carleton.ca
Phone: 613-520-3700

We also keep a record of past service alerts and resolved issues.

Please note: This page is only updated on Monday to Friday from 8:30 am to 4:30 pm.

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