Current Service Alerts - Information Technology Services

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As of 4:30PM Friday September 23, 2022

Unplanned Outages

Sep
23

No Unplanned Service Issues

4:30 PM

Future Scheduled Outages

Oct
02

Banner/FAST/Carleton Central, Carleton360, eShop, u.Achieve, MC1, cuPortfolio (See all services impacted below)

7:00 AM — 12:00 PM

Multi
DAY

FAST & SmartCall Services

Nov 03, 2022 – Nov 04, 2022

Past Scheduled & Resolved Outages

Sep
09

RESOLVED: Room Booking Services Unavailable

8:30 AM

Sep
08

Power Loss on Campus

1:00 PM

Sep
08

SharePoint for Advancement, ClockWorks, EARS, EMAS, Infosilem, Insight, JIRA, Lyris, Maximo, CARM, SARS, Trend Micro (See details below for all services affected)

7:00 AM — 8:00 AM

Sep
08

Room and Resource Scheduling Services

8:00 AM — 12:00 PM

Multi
DAY

Room and Resources Scheduling Services

Aug 31, 2022 – Sep 01, 2022

Multi
DAY

Course and Exam Scheduling Services

Aug 29, 2022 – Aug 30, 2022

Jul
29

RESOLVED: Duo Multi-factor Authentication on Android Devices

8:30 AM

Jul
20

Banner, u.Achieve/DARS Audit, Carleton360, Carleton Central, Banner Reports, Forms & Workflow, Travel & Expense, MC1 Activation & Password Resets, (See below for all services affected)

5:00 PM — 6:30 PM

Report an Issue

To report a service issue, please contact the service desk:

Email: its.service.desk@carleton.ca
Phone: 613-520-3700

We also keep a record of All Service Alerts.

Please note: This page is only updated on Monday to Friday from 8:30 am to 4:30 pm.

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