Current Service Alerts - Information Technology Services

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As of 4:00PM Friday September 22, 2023

Unplanned Outages

Sep
22

No Unplanned Service Issues

4:00 PM

Future Scheduled Outages

Sep
30

Smartcall, FAST Application & Luminis Services

12:00 AM — 7:00 AM

Oct
01

Banner/FAST/Carleton Central, Carleton360, eShop, u.Achieve/DARS Audit, MC1, cuPortfolio, Pinnacle Voice Billing, etc. ((Please see details for all services impacted)

7:00 AM — 12:00 PM

Past Scheduled & Resolved Outages

Sep
18

RESOLVED: Lyris Listserv Unavailable

9:00 AM

Sep
18

CARM, Clockwork, GoAnywhere, Infosilem Campus Suite & Timetabler DUC, Insight, Jira, Lyris Listserv, SARS, etc. (Please see details for all services impacted)

7:00 AM — 8:00 AM

Sep
16

Banner 9 Admin Pages, Banner Reports, Banner Job Submissions, BDM, Carleton Central, u.Achieve/DARS Audit, MC1 Activations/Password Resets, etc.(Please see details for all services impacted)

8:00 AM — 6:00 PM

Sep
01

FAST Application Services

11:00 AM — 3:00 PM

Aug
24

RESOLVED: eShop Unavailable

9:45 AM

Aug
24

cuPortfolio Services

8:00 AM — 12:00 PM

Aug
22

RESOLVED: VPN Access

11:30 AM

Aug
17

Evision Suite (including Maps, IntelCheck & FormFusion)

8:00 AM — 9:00 AM

Report an Issue

To report a service issue, please contact the service desk:

Email: its.service.desk@carleton.ca
Phone: 613-520-3700

We also keep a record of All Service Alerts.

Please note: This page is only updated on Monday to Friday from 8:30 am to 4:30 pm.

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