All Service Alerts - Information Technology Services

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As of 5:00PM September 17, 2021 – No reported service issues

Oct
03

Banner/FAST, Carleton Central, Carleton360, eShop, u.Achieve/DARS Audit, MC1, cuPortfolio (See details for all services affected)

7:00 AM — 12:00 PM

Aug
24

ITS Jira Services

8:30 PM — 10:00 PM

Aug
18

Banner/FAST, Carleton Central, u.Achieve/DARS Audit, Carleton360, MC1 Activation & Password Resets, eShop, Banner Reports & Forms, Workflow, Travel & Expense (See details for all services affected)

5:00 PM — 8:00 PM

Multi
DAY

Campus Card Services

Aug 16, 2021 – Aug 20, 2021

Aug
11

e-Shop Services

4:00 PM — 5:00 PM

Aug
10

RESOLVED: Carleton Central, Banner 8 (GREPORTS) – Unavailable

7:00 AM — 9:30 AM

Aug
09

RESOLVED: ITS Jira Services – Daily COVID Screening Form

7:30 AM

Aug
05

cuPortfolio Services

8:00 AM — 12:00 PM

Aug
04

e-Shop Services

8:30 AM — 4:30 PM

Jul
26

RESOLVED: Carleton Websites and other Services unavailable

8:30 AM — 1:30 PM

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Report an Issue

To report a service issue, please contact the service desk:

Email: its.service.desk@carleton.ca
Phone: 613-520-3700

We also keep a record of past service alerts and resolved issues.

Please note: This page is only updated on Monday to Friday from 8:30 am to 4:30 pm.

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