Current Service Alerts - Information Technology Services

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Friday, June 20, 2025

Unplanned Outages

Jun
20

No Unplanned Service Issues

4:00 PM

Future Scheduled Outages

Jun
26

Banner 9 Admin Pages, Banner Job Submission, Banner Reports, Banner Workflow, FAST, Carleton Central, MC1, BDM, Ventus, U.Achieve/DARS Audit, Carleton360. Carleton Mobile App, Concur, Campaign Monitor, HR Intake Form (Please see details below for all services affected).

12:30 AM — 8:30 AM

Jun
27

Banner 9 Admin Pages, Carleton Central, Banner Job Submission, Banner Reports, Banner Workflow, BDM, MC1, Ventus, U.Achieve/DARS Audit, Carleton360 (Please see details below for all services affected)

5:00 PM — 8:00 PM

Jun
29

Banner Job Submissions, cuPortfolio, Carleton CMS & Secondary Web Services, and Ventus

8:00 AM — 12:00 PM

Jun
29

Banner 9 Admin Pages, U.Achieve/DARS, Carleton Central, BDM (Please see details below for all services affected)

9:00 AM — 5:00 PM

Jul
03

cuPortfolio

8:00 AM — 10:00 AM

Jul
06

FAST Application and Smartcall Services

9:00 AM — 2:00 PM

Past Scheduled & Resolved Outages

Jun
11

Telephone Services – Emergency phones

7:30 PM — 9:30 PM

Jun
05

Telephone Services – Residence

4:30 PM — 5:00 PM

May
29

RESOLVED: Multi-factor Authentication (MFA)

8:45 PM

Apr
30

Telephone Services

5:00 PM — 8:00 PM

Apr
27

Banner 9 Admin Pages, FAST, Carleton Central, BDM, Ventus, U.Achieve/DARS Audit, Carleton360, Carleton Mobile App, Concur, Campaign Monitor, HR Intake Form (Please see details below for all services affected).

8:00 AM — 2:30 PM

Apr
06

Jira Services

9:00 AM — 1:00 PM

Mar
27

Banner 9 Admin Pages, Banner Job Submission, Banner Reports, Banner Workflow, FAST, Carleton Central, MC1, BDM, Ventus, U.Achieve/DARS Audit, Carleton360. Carleton Mobile App, Concur, Campaign Monitor, HR Intake Form (Please see details below for all services affected).

12:30 AM — 7:00 AM

Multi
DAY

Pinnacle Billings Services

Mar 24, 2025 – Mar 31, 2025

Report an Issue

To report a service issue, please contact the service desk:

Email: its.service.desk@carleton.ca
Phone: 613-520-3700

We also keep a record of All Service Alerts.

Please note: This page is only updated on Monday to Friday from 8:30 am to 4:30 pm.

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