Unplanned Outages

Wednesday, October 24, 2018

Power Outage – Network & Related Services – Multiple Buildings – Resolved!

Update as of 1:30pm, Oct 24th:  The power outages experienced earlier today, have now been resolved.     ~~~~~~~~~~~~~~~~~ Power Outages are currently being experienced on campus which is affecting the network and related services including VoIP Telephones and CU-Wireless services. Multiple buildings are being affected: Athletics Child... More

Thursday, September 6, 2018

CU-Wireless & Eduroam – Login Issues – Resolved

At approximately 4:15pm, Sep 6th: The cu-Wireless and Eduroam issues were resolved. As of 3:30 PM, Sep 6th: Problems are currently being experienced logging into CU-wireless and Eduroam wireless networks. ITS is aware and are investigating.... More

Tuesday, September 4, 2018

Network Printers – Robertson Hall only – Resolved!

As of approximately 2:00 PM, Sep 4th: The Network Printer issues in Robertson Hall were resolved. As of 8:00 AM, Sep 4th: The network printers in Robertson Hall only are currently unavailable. ITS Support are aware and are... More

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Report an Issue

To report a service issue, please contact the service desk:

Email:  its.service.desk@carleton.ca
Phone: 613-520-3700

We also keep a record of past service alerts and resolved issues.

Please note: This page is only updated on Monday to Friday from 8:30 am to 4:30 pm.

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