Current Service Alerts - Information Technology Services

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As of 4:30PM, Friday May 13, 2022

Unplanned Outages

May
13

No Unplanned Service Issues

4:30 PM

Future Scheduled Outages

There are no upcoming events scheduled at this time.

Past Scheduled & Resolved Outages

May
10

SharePoint for Advancement, ClockWorks, EARS, EMAS, Infosilem, Insight, JIRA, Lyris, Mitel, BitBucket, APM, Maximo, CARM, SARS, SiteSecure, Trend Micro (See details below for services impacted)

7:00 PM — 8:00 PM

May
01

Banner, FAST, Carleton Central, Carleton360, eShop, u.Achieve/DARS Audit, MC1, cuPortfolio, Student Account Creations/Password resets, Carleton CMS websites, etc. (See inside for outage details)

7:00 AM — 12:00 PM

May
01

Banner, Carleton Central, Carleton360, eShop, u.Achieve/DARS Audit, MC1, Student Account Creations/Password resets (See below for outage details).

12:00 PM — 2:00 PM

Apr
22

Clockwork Services

7:30 AM — 8:00 AM

Apr
21

Carleton360 Services

7:00 AM — 8:00 AM

Apr
13

RESOLVED: Email aliases (@carleton.ca) have stopped working

4:00 PM

Apr
13

MyCarleton One (MC1) Single Sign-On Authentication

12:00 PM — 1:00 PM

Apr
06

MyCarleton One (MC1) Services

6:00 PM — 8:00 PM

Report an Issue

To report a service issue, please contact the service desk:

Email: its.service.desk@carleton.ca
Phone: 613-520-3700

We also keep a record of All Service Alerts.

Please note: This page is only updated on Monday to Friday from 8:30 am to 4:30 pm.

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