There are two services available at Carleton: CU-Wireless and Eduroam. Wireless at Carleton is free for students, faculty and staff. Affiliates/guests sponsored by a faculty or staff member can get an account at no cost.
Wireless is currently available in key locations across campus. Wireless signs are posted. All you need is a laptop or PDA with a Wi-Fi compatible network interface card and a MyCarletonOne account.
For help connecting to the Wireless networks, please visit our Online Help Centre.
Each residence room is equipped with an Ethernet jack (one per occupant) to allow access to the Internet via ResNet. Internet access through ResNet is provided with the room at no additional charge.
The Residence network provides connectivity to all students from their dorm rooms. This service allows access to the Internet and to some computing resources on campus.
The residence network infrastructure is in place and maintained on a continuous basis.
Students use the network by authenticating with their MyCarletonOne Account, which is provided upon registration and must be activated. Maintenance activities and problem troubleshooting are initiated and reported via the ITS Service Desk.
ITS is responsible for the management of the enterprise network firewalls. In order to properly maintain the security of the Carleton University network infrastructure, the configuration of rules on ITS-managed network firewalls must be properly maintained.
Network Services is responsible for the continuing maintenance, security and evolution of the ever-growing campus network. Visit our network services rates page for pricing on services.
The Network Operations Centre (NOC) is where we monitor and ensure that the campus enterprise network and services are operating as engineered at optimum performance. Assessment, troubleshooting and resolution of malfunctions is detected by network monitoring tools. For more information, check out our Incident Management Process Diagram.
The NOC operates Monday to Friday from 8:30 AM to 4:30 PM and on Saturday and Sunday from 12:00 PM to 4:00 PM.
Tuesday, January 15, 2019
Key IT Services for Students
Technology is important to student success and Information Technology Services are here to help. Below are the key IT services and websites that, as a student, you will more than likely encounter throughout your time at Carleton. If you encounter any issues with the services listed below, call our Service Desk at 613-520-3700, send...
Friday, October 19, 2018
Inside ITS: Faster Authentication and Connection to CU-Wireless
On a typical Carleton class day over 19,000 wireless devices roam the campus and authenticate at each wireless access point encountered. In this week's video Mary Kathryn talks about upgrades made to get you authenticated and connected faster. https://www.youtube.com/watch?v=sXVwQyhEyuQ&t=0s&index=6 Read more about the enhancements made to...
Thursday, October 11, 2018
CU-Wireless: 5 Major Upgrades in 2018
Over the summer ITS performed five major enhancements to CU-wireless. 1. Faster Authentication Authentication means getting your device connected securely using MyCarletonOne credentials as quickly as possible. On a typical Carleton school day over 19,000 wireless laptops & phones roam the campus at any one time. While moving around the...