ITS Service Desk

The ITS Service Desk is your point of contact for all IT issues, requests and inquiries.  See a full list of services provided by the ITS Service Desk.

For self-service help, visit our Online Help Centre.

Hours of Operation (Winter)

  • Monday to Thursday: 8:30 am – 10:30 pm
    Jan 5-12: 8:30 am – 10:00 pm; Feb 21-23: 8:30 am – 10:00 pm; Apr 25-27: 8:30 am – 6:00 pm
  • Friday:  8:30 am – 9:30 pm
    Apr 28: 8:30 am – 6:00 pm
  • Saturday – Sunday: 12:00 pm – 8:30 pm
    Feb 18 & 19: 12:00 pm – 6:00 pm
  • CLOSED:
    Jan 1 & Jan 2 (Holiday Break); Feb 20 (Family Day); Apr 14 (Good Friday); Apr 29 & 30

Contact Us

Hardware Services Group

Hardware Services provide a number of computer related services.

Hours of Operation Monday – Friday: 8:30am to 4:30pm
Location 1251 Herzberg, Tunnel Level
Telephone 613-520-4063
Fax 613-520-2507
E-mail ITS.hardware.services@carleton.ca