- MyCarleton Portal
- Carleton Central
- Banner Document Management (BDM)
- Carleton Content Management System (CCMS)
- Carleton.ca Web Hosting
- Website News
MyCarleton Portal provides access to information and multiple services that students, faculty, staff and other members of the University community use frequently. From within the Portal you can access cuLearn, your Carleton Email, Carleton Central, and more.
Carleton Central provides online services for students and employees at Carleton University.
Students will find everything you need to review your admission application, register for courses, change your address, view your student record, and more. Employees will find information on payroll, benefits, and more.
- Login to Carleton Central
- Public Class Schedule – Access class schedule information without logging into Carleton Central.
Once you’ve set up your MyCarletonOne account, you can access Carleton Central from the MyCarleton Portal.
For how to videos and for more information about Carleton Central, please visit the Registrar’s website.
cuLearn is Carleton’s online learning and collaboration environment. cuLearn is powered by Moodle, an open source Learning Management System adopted by a number of Canadian universities.
Banner is an integrated suite of administrative computing software that provides an enterprise information technology infrastructure.
- Banner Data Access Protocol (Word)
- Banner Forms Naming Convention (Word)
- Banner Frequently Used Forms (Word)
- Data Standards Document (Word)
- Glossary of Banner Terms (Word)
- Contact Information (Word)
For more detailed information, please visit the Banner Finance section on the Finance website.
Banner Document Management (BDM) is an imaging and electronic document management system designed for use with Banner and Banner products. It is designed to meet the imaging and document management requirements of higher education and to seamlessly integrate with Banner products to provide users quick and easy click through access to documents.
Visit the BDM website for training materials.
ITS provides a Content Management System, Carleton CMS as a web publishing service at Carleton. CCMS delivers an easy-to-use, supported content creation and publishing service for those who maintain information on campus websites – without requiring extensive technical knowledge.
For help with your CCSM website, visit the CCMS Knowledge Base.
ITS provides hosting on the main Carleton University website, www3.carleton.ca, for academic and administrative departments who requested this space prior to 2012. Our main hosting service are for the CCMS, providing for the university’s front facing informational websites. Learn how to transfer files to www3.carleton.ca.
Wednesday, January 3, 2018
Spotlight on IT: 2017 Year in Review
This special edition of Spotlight on IT focuses on all the great work done in our IT department over the past year. We wanted to share what we have been up to in our efforts to support and grow IT at Carleton University. We have just released our 2017 Year in Review. This report...
Wednesday, January 25, 2017
Spotlight on IT: 2016 Year in Review
Welcome to our eNewsletter, Spotlight on IT, where each month we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. In this special edition of Spotlight on IT, we focus not on a trend, but on the great work done...
Thursday, December 15, 2016
Introducing our New Online Help Centre
Along with our new name (ITS), we are also happy to introduce our new Online Help Centre. This is where you will now go to find documentation, video tutorials, and FAQs to help you do you what you need to do - such as connecting to the CU-Wireless, changing your MyCarletonOne password, setting up your voicemail,...
Thursday, October 27, 2016
IT Security: Our Shared Responsibility
Cyber Security Awareness Month is coming to an end. Our month long campaign was designed to help you better understand the cyber threats you face online and the simple steps you can take to minimize those risks. Simple things like: Knowing how to spot suspicious emails Creating secure passwords Protecting your mobile devices Staying safe...
Monday, October 24, 2016
10 Tips to Stay Safe on Social Media
October is Cyber Security Awareness Month and this week we’re talking about website safety, starting with social media. With so many of us using social media today, sites like Facebook, Twitter, and LinkedIn make perfect targets for scams. Here are our top 10 tips to stay safe on social media: Use a strong password. The...
Thursday, October 20, 2016
Spotlight on IT: Internet Edition
Welcome to our eNewsletter, Spotlight on IT, where each month we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. This month’s edition is all about the internet. Internet The internet got its start over 50 years ago and in...
Thursday, September 22, 2016
ITS Website Stats for September [INFOGRAPHIC]
As to be expected, each September we see a spike in stats. Service Desk calls are up, wireless traffic is up, and web stats are up. In fact, we saw a 93% increase in web traffic to the ITS website from August to September. Not surprising. And the stats are even up from last September: sessions...
Friday, September 2, 2016
6 IT Services New Students Need to Know
Technology is important to student success and Information Technology Services are here to help. Here are the top six IT services and websites that, as a new student, you should be familiar with: 1. Your MyCarletonOne Account Use this account to access a number of IT services, including logging into the MyCarleton Portal, Carleton's...
Tuesday, August 30, 2016
Spotlight on IT: New Academic Year
Welcome to our eNewsletter, Spotlight on IT, where each month we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. This special edition of Spotlight on IT focuses not on a trend, but on the great work done in our...
Friday, August 19, 2016
Web Services Launches new Knowledge Base
Web Services have launched their new Knowledge base. This is where web content administrators will now go to find CCMS documentation, video tutorials, and FAQs. The CCMS website (where the documentation was previously hosted) has been renamed ‘Web Services’ and will be used to communicate services, events, and news. This new knowledge base...
Tuesday, July 26, 2016
Carleton CMS Websites and Single Sign On
Carleton CMS website are moving to our single sign on environment. What is Single Sign On (SSO)? With SSO, when you login to one service (such as your Carleton CMS website) you are then automatically logged into other MyCarletonOne enabled services (such as MyCarleton Portal, cuLearn, other Carleton CMS websites, etc). Carleton CMS is...
Monday, June 27, 2016
ITS Infographic: May Stats
The infographic below highlights some of the activity we saw in the month of May. Click on the image for a larger view. Accessible transcript is included below the image. Accessible Transcript In May the ITS Service Desk responded to 2514 inquiries via phone, email, or walk-in. Email: email@example.com Phone: 613-520-3700 Surveys...
Monday, June 6, 2016
Web Services’ Social Media Talk Recap
On June 1st Web Services hosted a Social Media Talk and would like to thank Mike Reynold's from the Office of the Vice-President (Student Services) and Chris Cline from the Department of University Communications for sharing their expertise with the group. If you weren’t able to attend, here is a recap of the event. To those that...
Thursday, May 26, 2016
Spotlight on IT – Social Media Edition
Welcome to our new eNewsletter, Spotlight on IT. Each month we will spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. This month’s spotlight is on Social Media. Social Media Usage Canadians spend an average of 4 hours per day...
Thursday, May 19, 2016
ITS Infographic: April Stats
The infographic below highlights some of the activity we saw in the month of April. Click on the image for a larger view. Accessible transcript is included below the image. Accessible Transcript ITS Stats - What Happened in April We provide enterprise IT solutions and services to support the learning, teaching, research, and administrative...
Thursday, March 31, 2016
6 Tips for Safe Online Banking
Banks use comprehensive safeguards to protect the integrity and security of your information and financial transactions. If you choose to bank online you need to do the same. Here are some tips to help you bank safely: Pick a strong password. Online Banking passwords must be unique and complex. It is highly recommended that...
Monday, March 21, 2016
Introducing Spotlight on IT – Mobile Edition
Welcome to our new eNewsletter, Spotlight on IT. Each month we will spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. This month’s Spotlight is on mobile. Mobile Trends Mobile is undoubtedly on the rise. According to comscore.com, 56%...
Friday, March 11, 2016
ITS February Stats [INFOGRAPHIC]
Our team of 120 professional services staff provide enterprise information technology solutions and services to support the learning, teaching, research and administrative goals of Carleton University. The infographic below highlights some of the activity we saw in the month of February Click on the image for a larger view. The accessible...
Friday, February 26, 2016
New CCMS Template for Carleton Websites
Web Services have developed a new Carleton CMS template and over 20 Carleton websites are enjoying the benefits of the redesign (including ITS). The Web Team is now working to update the remaining 300 websites. The changes to the look and feel are subtle but significant and have been greatly influenced by feedback the...
Thursday, November 5, 2015
CuLearn – Slow Issues – Now Resolved
As of 1:50pm, Thurs. Nov 5th: The problems experienced with cuLearn earlier today have now been resolved. As of 12:45pm, Thurs. Nov 5th: Slow response rate is being experienced on cuLearn. Clients are able to access the service, however, service is very slow. ITS support is...
Monday, April 20, 2015
Beware of phishing attempt – appears to be from Carleton University!
Beware of phishing emails circulating on campus with the subject of "Submit" and appears to be from Carleton University. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and this email should be deleted immediately....
Monday, April 6, 2015
Enhancements coming to cuLearn this spring!
On Saturday, May 2, cuLearn will be getting its annual upgrade, going from Moodle version 2.6.2 to version 2.8.3. The annual upgrades are a means of continually improving the system. The overall look and feel will be very similar to the current version, however there will be significant improvements to the gradebook and the...
Monday, November 10, 2014
Introducing Carleton’s IT Service Catalogue, a campus-wide directory of IT Services
With numerous providers of IT Services across campus, Carleton's IT Strategic Plan identified "Simplifying access to IT Services" as one of its 3 key initiatives. The MacOdrum Library, Teaching and Learning Services, the IT support groups in each of our Faculties, and ITS have worked together to create a campus-wide directory of IT Services....
Wednesday, October 15, 2014
Carleton Unveils New University Home Page
Web Services and the Department of Communications are proud to announce the launch of the new Carleton homepage. The new responsive design, developed by Web Services, provides an optimal viewing experience that adapts to the screen size of any device and features a top space for quality photos and an auto-complete search function. Based on...
Friday, August 29, 2014
5 Carleton IT Services New Students Need to Know
Technology is important to student success and Computing and Communication Services are here to help. Here are the top 5 IT services and websites that, as a new student, you should be familiar with: #1: Your MyCarletonOne Account Use this account to access a number of IT services, including logging into the MyCarleton Portal,...
Friday, June 6, 2014
Carleton CMS Websites – Now Resolved!
At approximately 1:45pm, Thursday, June 5th, Carleton CMS website users began to experience service degradation. CMS maintainers were unable to login to CMS to update their websites. Information was also being displayed incorrectly on some departmental web pages. In addition, many websites would not load or load intermittently. ITS was able to...
Monday, May 5, 2014
Ottawa’s Second Annual WordCamp a Success
Over the weekend, over 300 WordPress enthusiasts gathered here at Carleton for Ottawa’s 2nd annual WordCamp. Amongst the co-organizers and presenters were Troy Chaplin and Mike Corkum, web developers in ITS. Being involved in WordCamp is important to Carleton. Troy stated “Being a part of WordCamp gives us the opportunity to give back to...
Friday, May 2, 2014
UPDATE: Internet Explorer Security Vulnerability
Microsoft has released a patch for the Internet Explorer vulnerability that was disclosed on Monday, April 28th. ITS will be pushing out the patch to all CUNET workstations starting today, Friday, May 2nd. We ask that you install this patch and reboot as soon as you are notified the patch is available on your...
Friday, May 2, 2014
New Features Coming to cuLearn
On Saturday, May 3, cuLearn will be upgraded from Moodle version 2.4 to version 2.6.2. These annual upgrades are meant to continually improve the system by addressing issues like speed and bug fixes, in addition to adding new features. The overall look and feel will be very similar to the current version, only with...
Monday, April 28, 2014
Internet Explorer Security Vulnerability
Today, Microsoft has announced a security vulnerability in all versions of Internet Explorer that will allow a malicious program to be run on your computer while you browse the Internet. For Windows 7 Users Until Microsoft provides a fix, ITS strongly advises against using Internet Explorer to surf off-campus websites. Please use an alternative...
Thursday, April 10, 2014
Recent Secure Website Vulnerability: Heartbleed
On Tuesday April 8, a secure website vulnerability, known as Heartbleed, was disclosed. The bug affects the software which is used in establishing an encrypted link between web servers and a browser. Once the vulnerability was disclosed a fix was issued. ITS is currently implementing the fix to our servers and we believe that...
Wednesday, November 20, 2013
The Importance of Customer Satisfaction Surveys
We have a number ways of measuring our successes here in ITS. As an IT department we have charts and graphs - heaps of data showing SPAM rejected, wireless usage, virus notifications, hits to websites and calls to the service desk. But how do we measure customer satisfaction? One way is through the...
Tuesday, November 12, 2013
ITS Showcasing Collaboration at the Third Annual Quality Showcase
This year's Quality Showcase is an opportunity for both academic and professional service areas to share and learn about the collaborations behind a number of successful initiatives happening on campus. Come to the third annual Quality Showcase, taking place on Thursday November 14 from 9 - 12 in the River Building, to learn about the...
Tuesday, October 8, 2013
This workshop will provide an overview of the new account Management system. There will be focus on the overall design of the system, and how users interact with it. The discussion will also focus on system features dealing with enabling and disabling access to resources for the different user groups (faculty, staff & students)....
Monday, October 7, 2013
If you receive an email message asking you to provide your userid and password, do not respond to it. This is a phishing email and should be deleted immediately. Phishing is the criminal process of attempting to gather personal information such as userids, password, and credit or banking details. Below is a video produced by...