IT at Carleton

Carleton University delivers IT services using a federated model meaning there are multiple IT service providers across the campusInformation Technology Services (ITS) focuses on enterprise IT services—e.g. network, data centre, ERP systems—for the Carleton community.

ITS Vision

Through our IT leadership and enterprise services, we will enable Carleton to be an exceptional learning and research university.

ITS Mission

Information Technology Services (ITS) provides enterprise information technology solutions and services to support the learning, teaching, research, and administrative goals of Carleton University. ITS is committed to engaging our customers in a collaborative and proficient manner.

ITS Departments

Assistant Vice-President (Information Technology Services) and Chief Information Officer, Tim Lott, provides campus-wide oversight of IT at Carleton, and oversees the following departments.

Department iconsClient Services

Key Services: ITS Service Desk, Hardware Services, Public Student Labs, Site-Licensed Software

icon-eaEnterprise Applications

Key Services: Banner, cuLearn, Student Systems, Finance, HR and Payroll Systems, Advancement Systems

icon-securityInformation Security

Key Services: Security and information management policy, Identity access management, IT audit

icon-oiOperations and Infrastructure

Key Services: Network, Voice, Data Centre, Campus Card, Email, Operating systems, Research Computing Support

icon-pmoProject Management Office

Key Services: Information Systems project management

icon-wsWeb Services

Key Services: Carleton Content Management System (CCMS), Carleton E-commerce.