IT at Carleton

Carleton University delivers IT services using a federated model, meaning that University has multiple providers of IT services across the campusInformation Technology Services (ITS)‘s core focus is enterprise IT—e.g. campus network, data centres, ERP systems, Help Desks, etc—IT services that encompass the entire Carleton community.

ITS Vision

Through our IT leadership and enterprise services, we will enable Carleton to be an exceptional learning and research university.

ITS Mission

Information Technology Services (ITS) provides enterprise information technology solutions and services to support the learning, teaching, research, and administrative goals of Carleton University. ITS is committed to engaging our customers in a collaborative and proficient manner.

ITS Departments

Department iconsClient Services

Key Services: ITS Service Desk, Hardware Services, Public Student Labs, Site-Licensed Software

icon-eaEnterprise Applications

Key Services: Banner, web services, Student, Finance, HR, Research enterprise system support and development

icon-securityInformation Security

Key Services: Security and information management policy, Identity access management, IT audit

icon-oiOperations and Infrastructure

Key Services: Network, Voice, Data Centre, Campus Card, Email, Operating systems, Research Computing Support

icon-pmoProject Management Office

Key Services: Information Systems project management