Banks use comprehensive safeguards to protect the integrity and security of your information and financial transactions. If you choose to bank online you need to do the same.  Here are some tips to bank safely:

  • Pick a strong password. Online Banking passwords must be unique and complex. It is highly recommended that you change your password every 3 months.
  • Choose complex personal identification questions. When setting up your online banking account always choose 2 factor authentication if available as it offers a higher level of security.
  • Beware of phishing.  ITS will never ask you for your password via email and neither will your bank.  If you do receive an email from your bank asking for your password, do not give it to them!
  • Login on a secured connection. Do not login to online banking from an unsecured wireless network.  Make sure that you are on a trusted secured connection so your user credentials are not vulnerable to being compromised. Always use a good browser with added security like Google Chrome or Mozilla Firefox and always logout before you close your browser or end your session.   Always make sure that you are logging into a secured website via “https”. All banks will always have the encryption lock in the browser showing the level of security.
  • Aways log out.
  • Clear your cache. If you’re logging into your banking account on a public computer, after you’ve logged out you can enhance your security by clearing the browser’s cache

Check out more tips from our Information Security team.