Uninstall previous Office versions before installing Office M365 with your Cmail account. Refer to Microsoft’s support article for assistance.
- Steps to Get Office M365
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- Go to the Office website.
- Click Sign in
- Sign in using your Carleton email address (in the following format firstnamelastname@cmail.carleton.ca) and MyCarletonOne password
- In the top right corner, click Install and more > Microsoft 365 apps link to download and install the software
Note: Microsoft also offers students additional services to holders of Microsoft 365 email addresses, while they maintain student status. A subset of these additional services are supported by the Service Desk: carleton.ca/its/o365
- Student M365 licenses are removed upon graduation
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To prevent loss of data, steps should be taken to retrieve or backup items stored in repositories like OneDrive and Teams
What Services Are Affected?
When you become an alumna/alumnus you will lose access to the Microsoft Office suite, OneDrive and Teams services originally provided by Carleton.
Furthermore, any data you have stored in OneDrive and/or Teams will be deleted by Microsoft.
How Can You Retain Access to Affected Services?
Microsoft offers several paid M365 plans for personal and family use that offer access to the Microsoft Office suite, OneDrive, Teams and more. If you subscribe to one of these plans before your access is lost, you can transfer that data to your new plan.
Additionally, if you re-enroll in an academic program at Carleton, your Cmail account will once again be provisioned with the affected services listed above.
What Services Are Unaffected?
There will be no change to your Carleton email. Your @cmail.carleton.ca address will remain available for you to send and receive emails at outlook.office.com.
Posted in Email - Students, M365 (Microsoft Office)
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