As of December 21st, individuals will no longer be able to file a travel expense claim using the paper Travel Expense Report form. If you will be filing a report in January, please ensure you have access to the Travel and Expense Reimbursement System at www.carleton.ca/travel by logging in with your MyCarletonOne credentials. If you do not have an account, please request one via the Account Request Centre at www.carleton.ca/travel/account-requests.
Basic training sessions are available at the end of January through the Learning and Development section of Carleton Central. Additional sessions will be posted in the new year for February and March. Please follow the links below for other forms of assistance:
Documentation
The user guide for Travelers and Delegates can be found at www.carleton.ca/travel/training/training-materials.
Wiki Assistance
The Travel Process Wiki is available on the left hand side of your screen when you log into the system. Pick topics or procedures to assist you in filling out your request, step by step.
Videos
Watch short videos demonstrating how to use the system at www.carleton.ca/travel/videos.
Frequently Asked Questions
Read the various questions and answers available in our FAQ section at www.carleton.ca/travel/faq. This section is organized by topic.
One-on-One Help
Email financial_systems@carleton.ca to request assistance. We may set up an appointment for a hands on session in your office, or we can send you a remote assistance ticket to share your computer screen.