Tools, support and training to help you get started with the SAP Concur Travel and Expense Reimbursement System. Let us know how we’re doing at facts@carleton.ca.
To request an account: carleton.ca/travel/account-requests
To log into SAP Concur: www.carleton.ca/concur
Questions? Email financial.systems@carleton.ca or book a virtual office hour
How-To Sheets
It may look like a great many how-to sheets, but based on your feedback we’ve purposely kept them short so you can pick and choose by task.
Frequently Asked Questions
- Can I save time importing receipts into SAP Concur?
- I’m having a hard time attaching a receipt that was emailed to me. What am I missing?
- What do I do if I’ve lost supporting documentation (e.g. a receipt)?
- As a delegate, what do I do if the claimant has lost supporting documentation (e.g. a receipt)?
- Where should I direct questions or feedback?
- I need a specific account code. Which expense type should I select?
- What should I choose for the affiliation field?
- How do I add mileage to an expense report?
- What is an index?
- As an approver, how do I see which index is being charged?
- How do I view my paid reports?
In-class System Training and Seminars
Check ‘Upcoming FACTS Training’ for hands-on training sessions and seminars.
| SAP Concur Sessions | |
| Travel and Expense Reimbursement 101 | being updated |
| Approvals | being updated |
| Acting as a Delegate | being updated |