eShop Tools, Support and Training

We are committed to offering a wide variety of tools, support and training to help you get started with eShop. On this page you will find a user guide, how-to sheet and FAQs.

How to gain access to eShop: Through FAAM in Carleton Central (https://carleton.ca/facts/faam/)

Where to log into eShop: www.carleton.ca/eshop

Questions: Email eshop@carleton.ca

Frequently Asked Questions (FAQs)

Getting Started FAQs

Click Here for more FAQs …

eShop Documentation

User Guide: eShop User Guide V7 (February 2021) – currently being updated –

In-class System Training and Seminars

For a list of sessions …

How-To Sheets

Getting Started Series

Topic	Role
Signing into eShop for the first time: profile & default address	Anyone
Default index and activity code pick lists	Anyone
Searching for products & saving your favourites	Anyone
Cheque requisition forms for payment to vendors	Anyone
Cheque requisition forms for payment to independent contractors	Anyone
Purchase requisition forms	Anyone
Checking Out	Anyone
Receipting your purchase order	Anyone

*note that requisitions are what carts become once they have been ‘checked out’ and sent on for approval.

Approval Series

Topic	Role
Accessing Your Pending eShop Approvals from Email	Approvers
Accessing Your Pending eShop Approvals Through eShop	Approvers
Reviewing, Editing and Approving/Returning/Rejecting Pending Requisitions	Approvers