Follow these steps to claim an expense where a receipt is missing:

  • Choose ‘No Receipt’ when creating the expense line.
  • Once you have saved that expense line, an error will be generated.
  • If you’ve lost multiple receipts, wait until you’ve entered all of the related expense lines to complete the next step.
  • Follow the instructions in the error message (i.e. complete a ‘Missing Receipt Declaration’ by selecting it from the ‘Manage Receipts’ dropdown list).

NOTE: A reasonable attempt must be made to retrieve lost receipts (e.g. contact airline to request lost receipt).  Expense reports with missing receipts may not be approved.