PEAC 500: Developing Accessible Workplace Practices

The Challenge You’re Likely Facing

You’re responsible for supporting teams across the entire employee lifecycle – from hiring and onboarding to accommodations, performance, and retention. However, without a clear, shared vision for accessibility and accountability and how it shows up in day-to-day people practices, inclusion efforts often remain reactive and inconsistent. 

When managers lack confidence and knowledge and systems aren’t designed to support diverse needs, employees disengage – or leave. According to a recent study conducted by The Harris Poll, the average cost to replace an employee in a mid-sized organization is $29,234, turning accessibility gaps into tangible business risks. Beyond the financial impact, organizations stand to lose trust, innovation, and the full value of a workforce that could otherwise thrive.

PEAC 500: Developing Accessible Workplace Practices equips professionals, managers, and team leaders with the knowledge and practical tools to embed accessibility across the employee lifecycle, moving beyond compliance to consistent, people-centred practices. PEAC 500 focuses on building disability confidence, strengthening accountability, and translating organizational commitments into accessible policies, systems, and everyday decisions. Through applied discussions, case studies, and real-world scenarios, participants develop the skills needed to support employees effectively from hiring through retention and career advancement. 

Ideally Designed For

• Human Resources Professionals: Responsible for designing, implementing, and maintaining accessible policies, accommodation processes, and people practices across the employee lifecycle. 
• People Managers: Accountable for day-to-day employee experience, performance, and retention, and looking to build confidence in responding to accommodation needs, disclosure, and accessibility-related decision-making. 
• Team Leaders and Supervisors: Leading teams in operational contexts where accessibility must be integrated into everyday practices, communication, and workflows—not handled case by case. 
• Equity, Diversity, and Inclusion Practitioners: Working to strengthen organizational accountability for accessibility and ensure inclusive commitments are reflected consistently in hiring, development, and advancement practices. 

What You’ll Learn

By the end of PEAC 500, you’ll be able to:

• Build and Communicate a Vision for Accessibility: Define the core elements of an organizational commitment to accessibility and translate that vision into clear expectations across roles and teams. 
• Strengthen Disability Confidence: Apply foundational disability and accessibility concepts to reduce uncertainty, challenge assumptions, and move beyond compliance-driven responses. 
• Explore Employment Accessibility Standards: Operationalize employment-related accessibility standards and policies within real workplace contexts and decision-making processes. 
• Embed Accessibility into Policies and Systems: Translate commitments into action by developing accessible policies, procedures, and systems that support consistency and accountability. 
• Enhance the Employee Experience Across the Lifecycle: Identify and apply accessibility best practices at key stages—from recruitment and onboarding to performance, retention, and advancement. 
• Lead with Accountability: Apply skills to advocate for accessible practices, support informed decision-making, and reinforce leadership accountability for inclusive workplace outcomes. 

What To Expect During PEAC 500

• Interactive Small Group Sessions: Designed for meaningful discussion and collaboration in small groups.
• Engaging and Practical Learning: Real-world examples, scenarios, and case studies to help you apply accessibility concepts with confidence.
• Breaks to Support Focus: Regular breaks are built in to reduce screen fatigue and support sustained engagement.
• Opportunities to Ask Questions: An open learning environment where you can ask questions, seek clarification, and learn from others.
• Flexible and Inclusive Formats: Sessions are designed with accessibility in mind, including captioning and course materials reviewed for accessibility. See the accommodations section below for details.
• Access to Course Materials: Downloadable course materials will be available for three months following your session.

If you encounter any difficulties accessing or viewing course materials, please let us know as soon as possible so we can troubleshoot the issue together.

Recommended Preparation

We strongly encourage participants to take PEAC 100 before engaging in any other PEAC courses, as participants will be equipped with the essential foundational knowledge and perspective needed to take actionable steps toward accessibility in their organizations and communities. PEAC 100 focuses on the following topics: 

For more information about the Professional Education for Accessibility Competence (PEAC) program, please visit our main webpage.

What’s Included With Your Registration

Designed for real workplace application, your registration includes more than the live sessions. You’ll receive practical tools to prepare, document your learning, and translate key takeaways into next steps at work—plus ways to stay connected to Canada’s accessibility community. 

• Participant Workbook (included): The in-session workbook used throughout the live sessions to support guided exercises, reflection prompts, and capturing key takeaways. 
• Record of Completion Certificate (included): An earned certificate recognizing successful completion, issued after the course assessment. 
• PEAC 500 Starter Pack (a $50 value): A curated prep kit with short resources, reflection prompts, and a clear “what to expect” guide so you can arrive ready to participate from day one. 
• Résumé & LinkedIn Skills Translation Guide (a $100 value): A post-training downloadable tool that helps you clearly articulate PEAC 500 knowledge, competencies, and applied accessibility skills in professional profiles.
• Completion Reward – 40% Off Your Next PEAC Training (a $398.80 value): A one-time, non-stackable discount, earned upon successful completion, to support your continued learning. 
• Post-Training Action Plan (a $75 value):  Structured tools and resources to reflect on key takeaways and translate them into concrete next steps for more inclusive, day-to-day practices at work. 
• Canadian Accessibility Network (CAN) Engagement Bundle (a $150+ value): An invitation to connect with a national accessibility network, including one complimentary CAN Connect Forum pass, CAN Newsletter updates, and opportunities to learn with peers and share practical approaches and resources that support implementation. 

Pricing

Each PEAC 500 registration includes live, facilitated learning, practical tools and resources, and access to post-session materials that support real workplace application. 

• Individual Registration: $997 + HST. 

Group Rates

Planning to register ten or more team members? Group enrollment offers discounted pricing to support shared learning and consistent application across teams. 

Group registrations are well suited for organizations looking to: 

• Build shared language and confidence around accessibility 

• Strengthen consistency in people practices across roles and departments 

• Maximize professional development investments 

Visit our Group Enrollment webpage for details on bulk pricing and coordinated registration. 

Upcoming Sessions:

Accommodations

We are committed to creating an accessible and inclusive learning experience for all participants. Accommodations are welcomed and supported as part of our standard practice. 

If you require accommodations to support your participation, please reach out as early as possible. We are happy to work with you to understand your needs and identify appropriate supports to ensure meaningful engagement in PEAC. 

Looking for more information? Visit the PEAC homepage or Frequently Asked Questions page to learn more about the Professional Education for Accessibility Competence program.