As Carleton University continues to follow our safe meetings and social distancing guidelines, the Awards and Financial Aid Office has transitioned to providing services remotely during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).

The best way to connect with us is by email at from your Carleton email account. Please don’t forget to include your full name and student number. We make every effort to reply within 2-5 business days however, if your email must be forwarded to a Financial Aid or Scholarship Administrator for a response or for action, please allow additional time for a response. 

Please note that public access to the campus is restricted. For the most up to date campus information, please visit Carleton’s COVID-19 information website.

Need to submit forms, documents or correspondence to the Awards and Financial Aid Office?

For OSAP: The easiest and fastest way to submit your documents is to upload them directly to your OSAP application. See our step-by-step guide to uploading your documents.

For all other documents and inquiries, please scan and email to