Service Provider: Faculty of Arts and Social Sciences, Faculty of Engineering and Design, Faculty of Public Affairs, Faculty of Science, Sprott School of Business
Service Type: Technology and User Support
What is this service?
This service provides Faculty and Staff with a new or replacement desktop computer or laptop, as required.
How do I obtain this service?
Faculty and Staff are provided with a desktop computer or laptop by their department at the time of on-boarding, and should contact their departmental administer or Faculty IT Support for details, as well as for their departmental policies on the frequency of refreshing their computing hardware.
ITS maintains a list of preferred vendor, desktops and laptops:
…but each department and faculty has their own budget and guidelines with respect to which computers they fund, and the frequency with which they update faculty and staff computers.
How do I receive support for this service?
Contact your departmental administrator or faculty IT support contact.
|Faculty of Arts and Social Sciencesemail@example.com||(613) 520-2600 x1500|
|Faculty of Public Affairs – FPAfirstname.lastname@example.org||(613) 520-2600 x1401|
|Faculty of Public Affairs – FPA – Journalism (River Building)||email@example.com||(613) 520-2600 x7407|
|Chemistryfirstname.lastname@example.org||(613) 520-2600 x3619|
|Mathematics and Statisticsemail@example.com||N/A|
|School of Computer Sciencefirstname.lastname@example.org||N/A|
|Sprott School of Businessemail@example.com||(613) 520-2600 x2362|
|Office of the Dean of Engineeringfirstname.lastname@example.org||(613) 520-5647|
|Department of Civil and Environmental Engineering||CEETechSupport@carleton.ca||(613) 520-2600 x7476|
|Department of Electronicsemail@example.com||(613) 520-2600 x2513|
|Department of Mechanical and Aerospace Engineeringfirstname.lastname@example.org||(613) 520-2600 x5636|
|Department of Systems and Computer Engineeringemail@example.com||(613) 520-5737|
|Azrieli School of Architecture and Urbanismfirstname.lastname@example.org||(613) 520-2600 x3955|
|School of Information Technologyemail@example.com||(613) 520-2600 x2907|
|School of Industrial Designfirstname.lastname@example.org||(613) 520-2600 x8317|
Support Availability – IT Support Representatives except Journalism:
- Monday-Friday: 8:30am-4:30pm
Support Availability – Journalism:
- Monday: 1:00pm-4:00pm
Thursday: 8:00am-4:00pm (Not available Sept. 26, Oct. 10, 24, Nov. 14, 28)
Friday: Not Available
What is included?
- Key Standard Features:
- Desktop or laptop computer
- Non-Standard Features:
- Faculty or departmental specific desktop image of applications. Contact your departmental administrator or faculty IT support contact above.
- ITS desktop image of applications: carleton.ca/its/all-services/computers/standard-computer-image-for-faculty-and-staff
…when computer selected from: carleton.ca/its/all-services/computers/computer-purchase-program
- Service Exclusions
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