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Computing Support

The Faculty’s computing team provides support to faculty and administrative staff in the Faculty, and serves as a liaison between staff and the office of Computing and Communication Services.

Please look at the most frequent questions below. If you still can’t find an answer to your question, please contact FPA computing support using the contact form in this page.

General Resources:

Accessing Email through Outlook 365 for Faculty and Staff

Accessing your P: and W: drives

Connect to Carleton using VPN software

Wireless Services

 


Frequently asked Questions

Why are my emails disappearing?

This could be due to two new features introduced in Outlook called “Clutter“and “Conversations“.

Where should I be saving my files?

Work related data should be saved on your v: drive only. Personal information should be stored on your p: drive. Space the p: drive is limited to 10MB. Data stored in these locations is backed up daily and can be accessed when logged onto any computers on campus.

Can I access my Exchange/Outlook email from home?

Yes, your email is available on the web using any web browser such as Internet Explorer or Firefox at the following location.

How can I reduce the amount of spam email I receive?

CCS is going to great lengths to reduce the spam email the University receives daily. You can help to reduce this amount by not using your work email for non work related external posts or registrations.

Someone has used my computer and now I am locked out and unable to login.

If you are unable to login to your computer because the previous user has not properly logged off, just press the reset button and the front of your computer and your computer will restart allowing you to login. Any unsaved work from the previous user will be lost though.


Contact Computing Support