Can’t find OneDrive in Web interface at exchange.carleton.ca
Have you enabled OneDrive for Business?
- Staff/faculty: Accepting this offer from Microsoft for a downloadable desktop MS Office suite, also enables your OneDrive license: carleton.ca/its/ms-offer-faculty
Note: you need not actually download the MS desktop Office suite to enable your OneDrive license—your Carleton workstation already has MS Office installed as part of the standard staff/faculty PC image.
- Students: Accepting this offer from Microsoft for a downloadable desktop MS Office suite, also enables your OneDrive license: carleton.ca/its/ms-offer-students
I have both OneDrive and OneDrive for Business apps on my PC. Which do I use?
The Carleton-provided Win10 PC image for staff/faculty is the recommended and supported way to access the OneDrive sync engine. It ships with a the OneDrive app. Not with the OneDrive for Business app. The OneDrive app is the latest and is able to connect simultaneously to both your personal and your Carleton OneDrive for Business accounts.
Credentials not accepted?
OneDrive App: you using the ITS Windows 10 image? The OneDrive app included with it has been specially chosen to work with both OneDrive for Business and personal OneDrive accounts.
MS Office: You must be using MS Office 2016, and log in with your full Carleton email address: username@cunet.carleton.ca (staff/faculty) or username@cmail.carleton.ca (student). There is no “.” in your username.
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