Trouble accessing Teams?
If you cannot successfully log into Teams using the App (recommended) or the web site, the most likely causes are:
- You are entering just your MC1 accountname; try your full staff/faculty @cunet address.
For example rather than JaneDoe, try JaneDoe@cunet.carleton.ca
- You have not enabled access to Teams for your Carleton account
While Carleton ensures that staff/faculty are licensed for the email component of Office 365, access to the Office 365 “extras”, including Microsoft Teams, requires you to first accept the Microsoft offer for these “extras”: carleton.ca/ms-offer-faculty
Note: If neither of the above apply, please cannot contact the Service Desk to enter a ticket.