Service for: Faculty, Staff, Students
Service Provider:  Teaching and Learning Services
Service Type: Learning Technology

What is this service?

This service provides Brightspace D2L, a Learning Management System (e.g. online teaching and learning website) for students, instructors, and teaching assistants, as well as integration into Carleton University’s course registration system to automatically populate courses and students.

Brightspace is replacing the CuLearn service.

How do I obtain this service?

Access to this service is delivered as part of the onboarding process for staff and faculty, as well as for students.

How-to Links

How do I receive support for this service?

  • For Faculty Members developing Course Content

Educational Development Centre (EDC)
(613) 520-4433
Room 410, Dunton Tower
8:30-4:30, M-F

  • For Student Help Accessing Brightspace 

To access Brightspace:
If your Carleton account/password is not accepted:

ITS Service Desk

To find your course on Brightspace:

For all other Brightspace problems

Brightspace Support Request Form:
Brightspace Technical support: 1-877-325-7778

Support Availability :

  • Faculty: EDC support: 8:30am – 4:30pm ET, M-F
  • Student: Brightspace support: 7/24/365

What’s included?

  • Key Standard Features
    • Access to pre-recorded content (video streaming lectures)
    • Assignment submission capability
    • Discussion forums
    • Document sharing
    • File download
    • Grading
    • Online quiz functionality
  • Non-Standard Features
    • N/A
  • Service Exclusions
    • N/A

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