If you’ve logged into Brightspace and your course is not showing up, there may be a few reasons:
- Your registration has not processed yet: If you have only registered for the course within the last 24 hours, the registration may not be processed. Please wait 24-48 hours after registering for a course to appear in Brightspace Learning Environment.
- The course may not be active. Your instructor is responsible for activating the course. The instructor may not have made the course visible yet or may have turned the course off if it is complete. Check with your instructor about your access to the course.
- The course hasn’t started. If the course has not yet started, it will not be visible in Brightspace Learning Environment. If you are unsure about when your course is supposed to start, check the public class schedule or Carleton Central for the start date.
If you are registered for the course and the course has been made active, but you still can’t see it, please contact the ITS Service Desk at 613-520-3700 or by e-mail at email@example.com.
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