Welcome to the D2L Brightspace Support Site for students!

Support for D2L Brightspace at Carleton is provided by the D2L Brightspace Service Desk. Support is available 24 hours a day, 7 days a week, 365 days a year. You can access technical support within Brightspace through the Help menu > Brightspace Service Desk, where you will find documentation, training videos, live chat support, and more.

Where do you access Brightspace? Go to brightspace.carleton.ca and login with your MyCarleton1 username and password.

Need help Logging in to Brightspace? Contact the ITS Service Desk.

Logged in, but can’t find your courses?  Your instructor may not have made the course active yet, or the course may not have started yet. Visit this page for more information about course visibility.

Introduction to Brightspace Video


Support Resources

How to Get Help with Brightspace

For Brightspace documentation and training videos, visit Carleton’s Brightspace support site or browse the Brightspace for Students Media Gallery.

D2L Brightspace Technical Support Contact