Welcome to the Brightspace support site for students!

Support for Brightspace at Carleton is provided by D2L Brightspace. Support is available 24 hours a day, 7 days a week, 365 days a year. You can easily access technical support within Brightspace through the support portal, where you will find documentation, training videos, live chat support, and more.

Where do you access Brightspace? Go to brightspace.carleton.ca and login with your MyCarleton1 username and password.

Need help Logging in to Brightspace? Contact the ITS Service Desk.

Logged in, but can’t find your courses?  Your instructor may not have made the course active yet, or the course may not have started yet. Visit this page for more information about course visibility.



Communication & Collaboration

How to Get Help with Brightspace

For Brightspace documentation and training videos, visit Carleton’s Brightspace support site or browse  D2L Brightspace YouTube Tutorials.

D2L Brightspace Technical Support Contact