Emergency Exam Support Line

Scheduling and Examinations Services operates an emergency toll-free call line for exam related emergencies, and technical disruptions. The Emergency Support line operates during the Final Exam and Deferred Exam periods during hours when exams are scheduled. During the teaching semester the support line operates during the exam hours of courses who have opted for one of the McIntyre Exam Centre’s exam services.

We are currently experiencing technical difficulties with our provider. If you are unable to get a hold of us via the emergency line please call ITS at 613.520.3700 or SES at 613.520.2600×1571

Exam-Related Emergency Toll-Free Call Line1-877-557-2930 (Canada & USA)
Outside Canada/US Exam Emergency: +1-613-518-2601

Scheduling and Examinations can also be contacted during office hours via the department line.

SES Contact (Non-Emergency)613-520-2600 x1571

Instructors can find more information on available examination services via McIntyre Exam Centre intranet.

Exam Support Ticket

Students and Faculty can report exam related issues or contact the department about exam related concern via an Exam Support Ticket. A staff member relevant to the subject of your query will be assigned to your ticket and we will strive to respond to your query within 24 hours during regular business hours.

For an exam in progress please use Live Chat feature or contact the Emergency Support Phone line

Live Chat Support

Scheduling and Examinations Services operates Live Chat Support for exam related emergencies, and technical disruptions. The Live Chat Support operates during the Final Exam and Deferred Exam periods during hours when exam are scheduled. During the teaching semester the support line operates during the exam hours of courses who have opted for one of the McIntyre Exam Centre’s exam services.

Instructors can find more information on available examination services via McIntyre Exam Centre intranet.

Email

Scheduling and Examination Services can also be contacted by email via OnlineExams@carleton.ca for online exam matters. The inbox is monitored during regular business hours.