Welcome to the Brightspace Support Site for Instructors!

Support for Brightspace at Carleton is provided by D2L and Teaching and Learning Services.  D2L Brightspace support is available 24 hours a day, 7 days a week, 365 days a year.  Support can be accessed directly within a Brightspace course by clicking the Help button in the navbar > then clicking Brightspace Service Desk.

Getting Started with Brightspace

  • Wondering how to access Brightspace?
    Go to brightspace.carleton.ca and log in with your MyCarletonOne username and password.
  • Need help logging in to Brightspace?
    Contact the ITS Service Desk at Carleton.
  • Course not showing up?                                                                                                                                                                                    Visit our support page, Courses Not Appearing, for more information.
  • Looking for instructions for basic tasks in Brightspace?
    Check out the links below for most basic tasks in Brightspace.
  • Interested in a consultation?
    Contact Teaching and Learning Services for support on your course development.


Assignments Quizzes Discussions Gradebook Zoom

Support Topics:


Getting Started



Course Setup Guides



Course Customization



Adding Course Content



Assessments & Tools



Integrations & Plug-ins



Communication & Collaboration






Course Analytics & Reports




D2L Brightspace Technical Support Contact




Teaching and Learning Services Contact


Frequently Asked Questions