Welcome to Carleton’s Zoom Support Site!
Teaching and Learning Services supports instructors and staff via the TLS Support Portal for online classroom support and general help with Zoom. Carleton has implemented a campus-wide enterprise license for Zoom. The enterprise license will allow for single sign-on (SSO) and integration with Brightspace.
What’s New with Zoom?
Zoom is updated regularly by the vendor. Updates may include security patches, new features and functionality, as well as changes to the interface. The most recent week’s release notes are summarized below. All previous and current release notes for Zoom updates are posted to the Zoom Help Centre. To review the most recent changes and updates to Zoom, please visit the Zoom Release Notes page.
Carleton Zoom Support Contact Information
Visit the TLS Support Portal
Hours of Operation: 8:30 am – 4:30 pm, Monday-Friday (excluding university holidays)
Student Technical Support
Zoom’s Official Support
Phone: +1.888.799.9666 ext. 2
Chat: Go to zoom.us and click the Chat icon in the lower-right corner to chat with Zoom’s virtual assistant
Friday, June 17, 2022
Blog: Three Tips for Integrating ASL Interpreters into Your Zoom Meetings
Wednesday, May 18, 2022
Enable Authentication to Secure Your Zoom Meetings
Zoom hosts have the option to enable authentication to ensure that only users who have securely signed into their Carleton account can join their meeting. Authentication helps ensure your Zoom...
Zoom hosts have the option to enable authentication to ensure that only users who have securely signed into their Carleton account can join their meeting. Authentication helps ensure your Zoom meetings are secure and prevents incidents of "Zoombombing" or other unwanted interruptions. As of Aug. 29, authentication will be enabled by default for all...