- Get Zoom Support
- Zoom Video Resources
- Zoom Support
Need help using Zoom? Help is available through Teaching and Learning Services at Carleton, as well as Zoom’s official support channels.
Visit the Zoom Status page to find out if there are any known technical issues or outages with Zoom services.
If you are having difficulties using Zoom or it’s features, reach out to TLS via the TLS Support Portal.
Support using Zoom and it’s features is available at Zoom’s Help Centre site.
Visit theTLS Support Portal
Hours of Operation: 8:30 am – 4:30 pm, Monday-Friday (excluding university holidays).
Phone: +1.888.799.9666 ext. 2.
Chat: Go to zoom.com and click the Chat icon in the lower-right corner to chat with Zoom’s virtual assistant.