Full Zoom licenses are now automatically provisioned to everyone at Carleton with active MyCarletonOne credentials. Teaching Assistants can obtain their Zoom license by signing into Zoom via SSO with their MC1 credentials. See our Zoom Sign On support page for instructions on how access your Zoom account using the SSO.
Zoom Support
Carleton Zoom Support Contact Information
Visit theTLS Support Portal
Hours of Operation: 8:30 am – 4:30 pm, Monday-Friday (excluding university holidays).
Student Technical Support
Student support for educational technology applications is provided by the ITS service desk. Student-specific Zoom resources can also be found on the Carleton Online website.
Zoom’s Official Support Site
Visit support.zoom.com for instructions, video tutorials, FAQs, and more. For quick support from Zoom’s technical experts, submit a support request.
Phone: +1.888.799.9666 ext. 2.
Chat: Go to zoom.com and click the Chat icon 
in the lower-right corner to chat with Zoom’s virtual assistant.