What is this service?
This service is a collection of core IT services to facilitate “bringing on board” students arriving at Carleton.
How do I obtain this service?
On-boarding technology management is initiated by Registrar’s office upon student admittance to the University.
Onboarding Service Item
|Onboarding Service Item||Contact||Action Required|
|Campus Card||University Services||Campus Card Office
Rm 407, University Centre
|Computer/Laptop||Your Faculty, Department, or Instructor may have specific recommendations||ITS recommended computer selection from preferred vendors: carleton.ca/its/all-services/computers/computer-purchase-program/|
|Student email address and mailbox||ITS Service Desk||This is automatically provisioned. Contact ITS, as required.|
|MyCarletonOne (MC1) account||ITS Service Desk||This is automatically provisioned. Contact ITS, as required. Related: carleton.ca/its/get-started/new-students-2/#mc1|
|Network drives||CCS||This is automatically provisioned. Contact ITS, as required.|
How do I receive support for this service?
ITS Service Desk
|Hours of Operation
(Fall-Winter) Library Hours
Closed: Statutory Holidays (Details)
|Location||IT Help Desk, 4th Floor MacOdrum Library|
What is included?
- Key Standard Features
- My Carleton One (MC1) account
- Email address (@cmail.carleton.ca) and alias (@carleton.ca)
- Wired network access in computer labs and residences
- Wireless access (requires MC1 account)
- Shared drive access
- Carleton Campus Card
- Non-standard Features
- Service Exclusions
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