Service for: Faculty, Staff
Service Provider: Faculty of Engineering and Design, Faculty of Science, ITS
Service Type: Connectivity
Service Provider: Faculty of Engineering and Design, Faculty of Science, ITS
Service Type: Connectivity
What is this service?
This service provides wired network connectivity across campus to connect institutional resources (e.g. PC labs, faculty and staff computers, phones, printers, and servers) and to the internet. For wireless access see Wireless Network Connectivity.
How do I obtain this service?
This service is typically delivered as part of the Faculty and Staff Onboarding service.
If you require additional wired network connections, you or your Departmental Administrator may submit a request, as below.
Pricing
Installation of wired Network outlets incur a one-time installation cost which must be approved by your Department Chair, Director, or Manager.
How-to Links
How do I receive support for this service?
ITS Service Desk
613-520-3700
its.service.desk@carleton.ca
Support Availability – ITS Service Desk:
| Hours of Operation (Fall-Winter)Library Hours |
Monday-Thursday: 8:00am-10:30pm Friday: 8:00am-10:00pm Saturday-Sunday: 12:00pm-8:00pm Closed: Statutory Holidays (Details) |
| Location | IT Help Desk, 4th Floor MacOdrum Library |
What is included?
- Key Standard Features:
- Interconnectivity between buildings on campus
- Internet access
- Network and Internet security
- Stable network performance
- Monitoring and alerting of campus network performance, security, and availability
- Technical support and fulfillment of service requests
- Non-Standard Features:
- Business-to-business network connections between Carleton University and third parties (for site-to-site connectivity)
- Exclusions:
- The Faculty of Engineering and Design operates separate networks within select Engineering and Design buildings. For these networks, please contact:
Help Desk Provider, serving… Email Phone Department of Civil and Environmental Engineering CEETechSupport@carleton.ca (613) 520-2600 x7476 Department of Electronics support@doe.carleton.ca (613) 520-2600 x2513 Department of Mechanical and Aerospace Engineering neilb.mcfadyen@carleton.ca (613) 520-2600 x5636 Department of Systems and Computer Engineering service@sce.carleton.ca (613) 520-5737 Azrieli School of Architecture and Urbanism mike.getz@carleton.ca (613) 520-2600 x3955 School of Information Technology christopher.clarke@carleton.ca (613) 520-2600 x2907 School of Industrial Design Roman.Minakov@carleton.ca (613) 520-2600 x8317
- The Faculty of Engineering and Design operates separate networks within select Engineering and Design buildings. For these networks, please contact:
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