Service for: Faculty, Staff, Students
Service Provider: ITS
Service Type: Connectivity

What is this service?

This service provides wireless network connectivity in select locations to connect to institutional resources and to the internet. For wired access see Wired Network and Internet Connectivity.

Note: This service supports Eduroam authentication which allows visiting students, faculty and staff at partnered institutions to access Carleton’s wireless network.

How do I obtain this service?

This service is delivered as part of the onboarding process for staff and faculty, as well as for students.

If you require wireless access in a location without wireless coverage, you or your Departmental Administrator may submit a request, as below.

Note: Installation of a wireless access point to provide wireless coverage where none currently exists incurs a one-time cost which must be approved by your Department Chair, Director, or Manager.

How-to Links

How do I receive support for this service?

ITS Service Desk

Support Availability-CCS:

Hours of Operation
Library Hours
Monday-Thursday: 8:00am-10:30pm 
Friday:  8:00am-10:00pm 
Saturday-Sunday: 12:00pm-8:00pm
Closed: Statutory Holidays (Details)
Location IT Help Desk, 4th Floor MacOdrum Library

What is included?

  • Key Standard Features:
    • Access to the wireless network in select locations
    • Internet access
    • Authentication using your MyCarletonOne userid and password
    • Network and Internet security
    • Wireless connectivity at other affiliated universities via Eduroam
    • Monitoring and upgrades to Wireless Access Points
  • Non-Standard Features:
    • N/A
  • Exclusions:
    • N/A

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