Thursday, March 13, 2025

New corporate plan with Rogers starting on April 1, 2025

Effective April 1, 2025, new Rogers corporate mobile plans are taking effect. Your plan will transition to the new pricing if: Your current line is no longer under the two-year voice and data contract or, Your current line is a Bring Your Own Device (BYOD) line. If you are unsure of the status of... More

Wednesday, June 8, 2022

Billing for Rogers Corporate Accounts is Moving Online

To align with Carleton’s sustainability initiative, paper invoices for Rogers corporate accounts will stop being issued as of August 1, 2022. At that time, all invoices will only be available online. How to Access you Invoice Online If this is your first time using the online system, request access by submitting a ticket to the ITS... More

Wednesday, December 8, 2021

Rogers Business Self-Serve Portal has moved

You can no longer access the Business Self-Serve Portal site from bss.rogers.com Please  access the Business Self-Serve Portal through the link below. https://bss.rogers.com/bizonline Your login credentials remain the same and you will still have access to the past 18 months of invoices. If you have forgotten your login information or password,... More

Wednesday, March 31, 2021

Warranty on Mobile Devices

Our corporate plan includes a 2 year warranty on all devices purchased from the Available Devices list. This includes: - Replacement with a refurbished device if there is an out-of-warranty defect - Replacement with a refurbished device if there is accidental damage with a $135 processing fee. You can submit a warranty request by... More

Tuesday, May 21, 2019

Reimbursements of Personal Mobile Cellular Expenses Ceasing Effective June 1st, 2019

Effective June 1st, 2019, Carleton will no longer reimburse personal mobile/cellular plans charged to operating or ancillary funds. As per the Acquisition of Wireless Cellular Services Policy, the majority of employees who require a mobile device will need to transfer to Carleton’s Corporate plan. This policy, which came into effect April 2018,... More

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