Photo of Amanda Clarke

Amanda Clarke

Public administration; civic engagement; digital government; digital civil society

Phone:613-520-2600 x 2535
Email:amanda.clarke@carleton.ca
Office:5123 Richcraft Hall

Assistant Professor

Teaching Concentrations: Philanthropy and Nonprofit Leadership, Public Management
Courses Taught:
 Information Technology and Public Administration, Public Sector Management and the Canadian Political System, Social Media, Communications and Marketing in the Third Sector 

Biography

Amanda Clarke joined the faculty of the School of Public Policy and Administration in July 2014. Her research explores the intersections of public administration, civic engagement and information technologies. She is particularly interested in the implications of social media and related phenomena, such as crowdsourcing, open data and big data, for governments and civil society.

Amanda is a graduate of Carleton University’s College of the Humanities (Bachelor of Humanities) and the Norman Paterson School of International Affairs (MA International Affairs). From 2010-2014, Amanda was a Pierre Elliott Trudeau Foundation Scholar, an Oxford University Press Clarendon Scholar, and a Doctoral Fellow of the Social Sciences and Humanities Research Council of Canada.

Research

In 2014 Amanda completed a DPhil in Information, Communication and the Social Sciences at the Oxford Internet Institute, University of Oxford. Focusing on the governments of Canada and the United Kingdom, and two sector-specific case studies (foreign policy and social security), Amanda’s doctoral project explored the models of government-citizen relations reflected in government’s engagement with the social web, and identified reforms required for public sector bureaucracies to capitalize on social media, big data and open data as new instruments of policy development and service delivery.

Publications 

Clarke, Amanda & Margetts, Helen. (2014). Governments and Citizens Getting to Know Each Other? Open, Closed and Big Data in Public Management Reform. Policy & Internet, 16(4), 393-417.

Clarke, Amanda & Margetts, Helen. Forthcoming 2014. Governments and Citizens Getting to Know Each Other? Open, Closed and Big Data in Public Management Reform.  Policy and Internet.

Clarke, Amanda. 2014. “One of These Things is Not Like the Other: Bottom-up Reform, Open Information, Collaboration and…the Harper Government.” in How Ottawa Spends, 2014-2015. G. Bruce Doern & Christopher Stoney, eds. Montreal: McGill-Queen’s University Press. 

Clarke, Amanda & Francoli, Mary. Forthcoming 2014. “What’s in a Name? A comparison of ‘open government’ definitions across seven Open Government Partnership members.” eJournal of eDemocracy and Open Government. 

“Digital Government”, “Open Source Governance” & “Oxford Internet Institute” in Encyclopedia of Social Media and Politics. Kerric Harvey & Geoffrey J. Golson, eds. New York: Sage. 

Reports and Other Publications 

Clarke, Amanda. 2013. “Exploiting the Web as a Tool of Democracy: New Ways Forward in the Study and Practice of Digital Democracy“. Report prepared for the Council of Europe for the World Forum for Democracy. Strasbourg, France. 

Clarke, Amanda. 21 February 2013. Want to redesign Parliament? Don’t forget about the website, pleaseSamara Canada.

Clarke, Amanda. 21 November 2011. In need of a nudge: A low-cost, do-it-yourself way to get voters to the polls. iPolitics.

Clarke, Amanda. 10 May 2011. Democratic Renewal Delayed. The Mark.

Clarke, Amanda. 2011. Even on line the young log off. IPU Review (British Group Inter-Parliamentary Union), Issue 33, pp. 21-22

Clarke, Amanda. 2010. A Dialogue on Youth and DemocracyCanadian Parliamentary Review, pp. 25-28.

Clarke, Amanda. 2010. Social Media: Political Uses and Implications for Representative DemocracyLibrary of Parliament. 

Conference Papers 

Clarke, Amanda. “Empirical and Theoretical Blindspots in the Study of Government-Citizen Relations on the Social Web: A Case Study of the Government of Canada.” Annual CAPPA Conference. Kingston, Ontario, Canada (May 2014). 

Margetts, Helen & Clarke, Amanda. “Mind the Gap: the Role of Open Data and Big Data in Public Management Reform.” Paper presented at the General Conference of the European Consortium of Political Research. Bordeaux, France (September 2013). 

Clarke, Amanda. “Business as Usual: An Advocacy Coalition Analysis of Digital Diplomacy in Canada and the United Kingdom.” Paper presented at the General Conference of the European Consortium of Political Research. Bordeaux, France (September 2013). 

Clarke, Amanda & Francoli, Mary. “What’s in a name? Defining ‘open government’ across seven Open Government Partnership countries.” Paper presented at the Canadian Political Science Association Annual Conference. Victoria, British Columbia, Canada (June 2013). 

Clarke, Amanda. “Digital government-citizen information networks: Adaptation and resistance in the welfare policy sectors of Canada and the United Kingdom.” Paper presented at the CAPPA Conference on Public Management. Toronto, Ontario, Canada (May 2013). 

Clarke, Amanda. “‘Open dialogue’ and the Government of Canada’s use of social media: bureaucratic barriers to democratic engagement in the digital age.” Paper presented at the Canadian Political Science Association Annual Conference. Edmonton, Alberta, Canada (June 2012).  

Media Coverage 

Internet renforce le pouvoir de la société civile.” 26 November 2013. Anne-Sophie Novel, Le Monde. 

Is democracy at risk?” 16 November 2013. The Globe and Mail.

“Pull: Amanda Clarke on Government and Big Data”. 7 August 2013. TVO.

How many groups does it take to craft a tweet in this government body? Eight.” 6 February 2013. Chris Hannay, The Globe and Mail.

Political Institutions Adrift?“11 April 2011. The Agenda with Steve Paikin, TVO.

SELECTED TALKS

Closing Panel. Connected Life 2014: A Multidisciplinary Conference for Emerging Internet Research. 12 June 2014. Oxford Internet Institute, University of Oxford, United Kingdom.

Opening Government Through the Ages: Precedents and Lessons for Digital Era Open Government. 30 May 2014. City of Guelph Change Camp. Guelph, Ontario, Canada.

e-Governance Challenges in the Public Sector: Civic Engagement and Democracy in the Age of the Internet. 14 February 2014. Lab CMO,  Université du Québec à Montréal, Montreal, Quebec, Canada.

Engaging with the Social Web: Opportunities and Challenges for the Public Sector. 16 October 2013. Ontario Ministry of Consumer Services, Toronto, Ontario, Canada.

The Social Web as an Instrument of Public Engagement: a Study of the Canadian and British Welfare and Benefits Sectors. 30 November 2013. Social Sciences and Humanities Research Council of Canada, Ottawa, Ontario, Canada.

Digital Government-Citizen Information Networks: Adaptation and Resistance in the Welfare Policy Sectors of Canada and the United Kingdom. 20 August 2013. Institute of Public Administration of Canada, Montreal, Quebec, Canada.

Methodological and Theoretical Gaps in the Study of Public Sector Social Media Use. 5 April 2013. Social Media Lab, Dalhousie University, Halifax, Nova Scotia, Canada.

Digital Government-Citizen Engagement: Where we’ve got it wrong, and how to get it right. 4 February 2013. School of Public Policy and Governance, University of Toronto, Toronto, Ontario, Canada.

Public sector social media engagement: defining and mitigating risks in a necessarily risk averse context. 21 February 2011. Human Resources and Skills Development Canada, Gatineau, Quebec, Canada.

The rhetoric and reality of online youth political participation: recommendations for parliaments. 9 December 2010. British Group of the Inter-Parliamentary Union, Westminster, London, United Kingdom.