There will be scheduled disruptions to ITS services for software upgrades on Sunday, November 12, 2023 from 9:00 a.m. to 5:30 p.m.

As part of regular system maintenance, Information Technology Services (ITS) will be completing a series of Banner upgrades. This will require a significant service impact while the work is carried out. As a result, clients will be unable to access the following services during this time:

  • Banner 9
  • Carleton Central
  • Banner Reports
  • WorkFlow
  • Banner Document Management (BDM)
  • MyCarletonOne (MC1) services
  • Campus Card services
  • New employee intake form
  • Year end PDF
  • T2202A

Users may also experience degradation to the following services:

  • Carleton360 (CRM)
  • FAST application
  • JIRA Services
  • U.Achieve/DARS Audit
  • Carleton Mobile app
  • Concur services
  • Ventus services
  • Public exam schedule
  • Campaign Monitor

Full services will be restored by 5:30 p.m.

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