One of the aims of the Office of the Vice-President (Students and Enrolment) at Carleton is to support students in all aspects of student life. Together our offices provide programs and services that promote positive mental health and assist students with realizing their full potential. This environment is one in which students are engaged in their academic pursuits and the co-curricular life of the university, enabling students to succeed in their studies, graduate and continue on to pursue meaningful and productive post-university experiences.
Student Support Resources
Student Referral Guide
The Student Referral Guide has been designed to help members of the Carleton community learn about the wide range of services and programs aimed at helping students throughout their time at Carleton and to quickly refer students to the appropriate office.
Download the Student Referral Guide (PDF, 1 MB)
Student Referral Form
The printable Student Referral Form is designed to help front-line staff refer students to the appropriate support office. The form features a section for notes for the office which is receiving the referral and a campus map to help direct the student along the way. Support offices, departments and units are encouraged to print this document as required.
Download the Student Referral Form (PDF, 574 KB)
Supporting Students in Distress
As members of the Carleton University community, we all have concern for the mental health and wellness of our students. The Supporting Students in Distress guide outlines how to recognize when a student is in distress and how to respond effectively to a student needing support.
Download the Supporting Students in Distress (PDF, 789 KB)
Resource Guide for Mental Health and Wellness
Carleton provides a wide variety of accessible resources and services that allow students to maximize and manage their mental health and wellness. This Resource Guide for Mental Health and Wellness is meant to be flexible where students are able to use supports in combination or move through the guide as needed.
Download the Resource Guide for Mental Health and Wellness (PDF, 775 KB)
Responding to Disclosures of Sexual Violence
If someone discloses an experience of sexual violence to you, your reaction can impact what they choose to do next. The Responding to Disclosures of Sexual Violence guide outlines the definitions and impacts of sexual violence and how to respond to a disclosure.
Download the Responding to Disclosures of Sexual Violence (PDF, 809 KB)
Formally Reporting an Experience of Sexual Violence
If someone has experienced sexual violence, they have a choice as to what they choose to do next. Survivors are the experts in their own lives. Should a survivor choose to file a formal complaint under the Sexual Violence Policy, this step-by-step guide outlines the formal complaint process.
Download the Formally Reporting an Experience of Sexual Violence (PDF, 727 KB)
Return of the Ravens
Getting back on campus will be a transition for everyone, and it is important to continue to show patience, compassion and make sure everyone is taking care of themselves. This Return of the Ravens resource provides an overview of what to expect and how to support our returning ravens in Fall 2022.
Download the Return of the Ravens (PDF, 695 KB)
Request Documents
If you did not receive a Supporting Our Students package in interoffice mail, or would like to request additional copies, please use the form below.
Additional Mental Health Resources
Wellness Website
The Mental Health and Wellness website provides students with valuable tools and resources to understand, manage and improve their mental health and well-being while at university. The student experience at Carleton expands beyond academics, our students balance transitions, relationships, academic commitments, financial pressures, and extra-curricular activities and this website while introduce them to skills they need to explore their mental health and support a friend in distress.
Empower Me
Undergraduate students have access to free counselling services in the community through Empower Me, either in person, by telephone, video-counselling or e‑counselling.
Empower Me collaborates with existing on-campus student mental health services to ensure students receive the right care for them. This “team” approach allows students to choose from a variety of resources on and off campus.
Empower Me allows students to connect with qualified counsellors, consultants and life coaches at their private practice in the community for a variety of issues.
This free service is accessible 24/7, 365 days per year – for free.
Call 1-844-741-6389 (toll free) to make an appointment with a counsellor in the community.
Counselling Services
Confidential personal counselling services are available for current Carleton University students. Our primary responsibility is to alleviate distress and promote healthy functioning by providing short-term counselling services. Students can self refer to counselling. To make an appointment for counselling:
- For students living off campus: Main Clinic Rm. 2600 CTTC Bldg. to book in person or Call 613-520-6674
- For students living in residence: Counselling is available Sept. to April Call 613-520-2600 ext. 8061 for intake.
- For International and Exchange students: Call 613-520-6674 and ask to book with the International Student Counsellor.
Residence Counselling Services
Residence Counselling and Wellness is a satellite office of Health and Counselling Services open exclusively to Carleton students living in residence during the Fall and Winter terms. We are located in 131 Renfrew Building (on the main floor, close to the rear entrance).
Pathways to Graduation
Pathways to Graduation is designed to help guide students along a path to graduation that is right for them. As they transition through each phase of their undergraduate degree, and reach their ultimate goal of graduation, important information related to the five success pillars – academics, employability, campus life, finances and wellness – is contained within each phase. Encourage students to explore the phase that is most applicable to them and let the success pillars within each phase guide them toward graduation!