1. Student Support Resources
    1. Supporting Students in Distress
    2. Student Referral Guide
    3. Student Referral Form
    4. Resource Guide for Mental Health and Well-Being
    5. Responding to Disclosures of Sexual Violence
  2. Additional Mental Health Resources
    1. Wellness Website
    2. Empower Me
    3. Health and Counselling Services
    4. Residence Counselling Services
  3. Pathways to Graduation

One of the aims of the Office of the Vice-President (Students and Enrolment) at Carleton is to support students in all aspects of student life. Together our offices provide programs and services that promote positive mental health and assist students with realizing their full potential. This environment is one in which students are engaged in their academic pursuits and the co-curricular life of the university, enabling students to succeed in their studies, graduate and continue onto pursue meaningful and productive post-university experiences.

Student Support Resources

Supporting Students in Distress

As members of the Carleton University community, we all have concern for the well being of our students. The Supporting Students in Distress guide outlines how to recognize when a student is in distress and how to respond effectively to a student who approaches you looking for help.

View the Supporting Students in Distress guide (PDF, 113 KB) or learn more by exploring the Student Mental Health section of this website.

Student Referral Guide

The Student Referral Guide is designed to help faculty and staff learn about the wide range of services and programs aimed at helping students through their time at Carleton and to quickly refer students to the appropriate office. For the 2020-2021 academic year, faculty and staff are asked to refer to the Faculty and Staff page on the Current Students website.

For more details on all of the student support services offered by Carleton University and for updated news and information on the undergraduate student experience the Faculty and Staff page on students.carleton.ca.

Student Referral Form

The printable Student Referral form (PDF, 2 MB) is designed to help faculty and staff advise students on the services and programs which would best help them through their time at Carleton. The form is designed to quickly refer students to the appropriate support office and features a section for notes and a campus map to help direct the student along the way.

Resource Guide for Mental Health and Well-Being

Carleton provides a wide variety of accessible resources and services that allow students to maximize and manage their mental health and well-being. This guide can assist in matching students to the appropriate level of support based on their specific needs. You can view the resource guide online (PDF, 509 KB).

Responding to Disclosures of Sexual Violence

Carleton University is committed to maintaining a positive learning, working and living environment, where sexual violence is not tolerated. Our approach is survivor-centred, and to properly support survivors, we must all be informed on how to support someone who discloses sexual violence.

Carleton recognizes that anyone can be harmed by sexual violence and that it is a violation of human rights. Racialized and marginalized groups are disproportionately affected by sexual violence (i.e. trans women, Indigenous women, racialized women, women with disabilities, sex workers, members from the 2SLGBTQ+ community, etc.) These identities impact how someone experiences sexual violence, their access to support and how others may respond to these disclosures. Regardless of one’s identity, all survivors who disclose their experience should be supported and treated with compassion.

You can view or download the Responding to Disclosures of Sexual Violence guide online (PDF, 338KB).

Additionally, members of the community are encouraged to download the Formally Reporting an Experience of Sexual Violence guide (PDF, 246KB).

Additional Mental Health Resources

Wellness Website

The Mental Health and Well-Being website provides students with valuable tools and resources to understand, manage and improve their mental health and well-being while at university. The student experience at Carleton expands beyond academics, our students balance transitions, relationships, academic commitments, financial pressures, and extra-curricular activities and this website while introduce them to skills they need to explore their mental health and support a friend in distress.

Empower Me

Undergraduate students have access to free counselling services in the community through Empower Me, either in person, by telephone, video-counselling or e‑counselling.

Empower Me collaborates with existing on-campus student mental health services to ensure students receive the right care for them. This “team” approach allows students to choose from a variety of resources on and off campus.

Empower Me allows students to connect with qualified counsellors, consultants and life coaches at their private practice in the community for a variety of issues.

This free service is accessible 24/7, 365 days per year – for free.

Call 1-844-741-6389 (toll free) to make an appointment with a counsellor in the community.

Health and Counselling Services

Confidential personal counselling services are available for current Carleton University students. Our primary responsibility is to alleviate distress and promote healthy functioning by providing short-term counselling services. Students can self refer to counselling. To make an appointment for counselling:

  • For students living off campus: Main Clinic Rm. 2600 CTTC Bldg. to book in person or Call 613-520-6674
  • For students living in residence: Counselling is available Sept. to April Call 613-520-2600 ext. 8061 for intake.
  • For International and Exchange students: Call 613-520-6674 and ask to book with the International Student Counsellor.

Residence Counselling Services

Residence Counselling and Wellness is a satellite office of Health and Counselling Services open exclusively to Carleton students living in residence during the Fall and Winter terms. We are located in 131 Renfrew Building (on the main floor, close to the rear entrance).

Pathways to Graduation

Pathways to Graduation is designed to help guide students along a path to graduation that is right for them. As they transition through each phase of their undergraduate degree, and reach their ultimate goal of graduation, important information related to the five success pillars – academics, employability, campus life, finances and wellness – is contained within each phase. Encourage students to explore the phase that is most applicable to them and let the success pillars within each phase guide them toward graduation!